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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

3.9
358 Reviews

358 Reviews of AutoNation Chevrolet West Colonial - Service Center

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July 27, 2022

The service was great we took the vehicle in on a Monday and received it back by Friday man did a great job i appreciate the service More

by Powell7711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 31, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 24, 2022

Car was fixed right the first time. The service advisor Tammy and technician did a great job! More

by m.aversano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Morales
Jul 28, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 15, 2022

I’ve been dealing with them for years but there responce on a problem is nill at this point. Someone by the name of dolli was going to call me with info but I left messages and she never called and that w More

by dindek2893
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doll
Jul 18, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jul 18, 2022 -

dindek2893 responded

It would be nice if someone from management would be kind enough to call and hear what I went through.

July 14, 2022

Brought my car there and was not able to get sn appointment for over a week, never even got a call back. Absolutely terrible service. More

by ChevyVolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Leland
Jul 18, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

July 13, 2022

I checked in at 730 am and left at 1030am. It doesn’t take 3 hours for an oil change. Staff was very friendly! More

by hirdjam09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
Jul 15, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0751 to discuss what we can do to help.

July 12, 2022

Poor customer service, rude and unhelpful. Left me without a car for 5 days without a way to get to work as a healthcare worker. More

by cmswisher33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
Jul 14, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (407) 680-0751 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 11, 2022

Very happy, great experience. I had the issue with my engine. Service team of Chevrolet west colonial has taken care of my vehicle. Thank you!! More

by unessy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jul 13, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 09, 2022

The Service Advisor, Mr. Andrew Lyland, was very Professional, knowledgeable and through about the repairs needed on our 2003 Chevy S10. But we were overwhelmed and disappoin More

by justask92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lyland
Jul 11, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 08, 2022

They gave me an appointment for the next day when another dealership said it would be 3 weeks before they could see me. I live 550 miles away in NC and had to get my car fixed or me and my family could not g More

by gthompsonnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance
Jul 08, 2022 -

gthompsonnc responded

I did a review on DealerRated today.

July 04, 2022

Always quick and efficient. I was there less than 45 min for a service appointment More

by Susanjurss16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 05, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

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