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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

4.1
355 Reviews

355 Reviews of AutoNation Chevrolet West Colonial - Service Center

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July 14, 2022

Brought my car there and was not able to get sn appointment for over a week, never even got a call back. Absolutely terrible service. More

by ChevyVolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Leland
Jul 18, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

July 13, 2022

I checked in at 730 am and left at 1030am. It doesn’t take 3 hours for an oil change. Staff was very friendly! More

by hirdjam09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
Jul 15, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0751 to discuss what we can do to help.

July 12, 2022

Poor customer service, rude and unhelpful. Left me without a car for 5 days without a way to get to work as a healthcare worker. More

by cmswisher33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
Jul 14, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (407) 680-0751 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 11, 2022

Very happy, great experience. I had the issue with my engine. Service team of Chevrolet west colonial has taken care of my vehicle. Thank you!! More

by unessy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jul 13, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 09, 2022

The Service Advisor, Mr. Andrew Lyland, was very Professional, knowledgeable and through about the repairs needed on our 2003 Chevy S10. But we were overwhelmed and disappoin More

by justask92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lyland
Jul 11, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

July 08, 2022

They gave me an appointment for the next day when another dealership said it would be 3 weeks before they could see me. I live 550 miles away in NC and had to get my car fixed or me and my family could not g More

by gthompsonnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance
Jul 08, 2022 -

gthompsonnc responded

I did a review on DealerRated today.

July 04, 2022

Always quick and efficient. I was there less than 45 min for a service appointment More

by Susanjurss16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 05, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

July 02, 2022

Amazing customers services, went about and above to make sure the job is done right More

by iwanabnlove
Recommend Dealer
Yes
Employees Worked With
Andrew lyland
Jul 05, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 02, 2022

Great customer service! I have been dealing with this AutoNation for years and I’m always satisfied. More

by tashima84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel and several others.
Jul 05, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet West Colonial. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 02, 2022

Nate and Justin were a delight to work with. They deserve a raise. The best advisors in Orlando! More

by Jeannette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Small and Justin Lockwood
Jul 05, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Jeannette, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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