AutoNation Chevrolet West Colonial - Service Center

Great job well done I will refer my friends and family to Chevy dealer all the time Chevy dealer all the time More

All staff was that took care of my requested service was very professional and courteous. Work was completed in a timely manner. very professional and courteous. Work was completed in a timely manner. More

You surveyed the wrong person. Took my car in for routine service and that went well, so that’s why you got 2 stars. I also mentioned a hesitation in acceleration and for that to Took my car in for routine service and that went well, so that’s why you got 2 stars. I also mentioned a hesitation in acceleration and for that to be checked. Expecting a diagnosis that day, I got a call that I needed 2 air filters…I had them replace them. Then I was told it would be 5 days before my car would be looked at for the engine hesitation. Seriously? And no loaner cars? No thanks. Then…I get a call from a person representing Autonation asking if I wanted to sell my car. I was interested, except she wouldn’t give me a quote without knowing what I owed on the car. I explained I didn’t know. She said she’d call me back. Next thing I know, my husband gets a call from the same woman asking HIM for payoff info. That was way over the top in my opinion. I’m truly interested in selling my 2018 Camaro with only 20,000 miles on it, but after the sneakiness, I won’t do business with Autonation again. More

Poor communication from the service advisor. Had me waiting 3.5 hours to then find out that they are waiting on an approval from the fleet management company for a air filter. I later called t Had me waiting 3.5 hours to then find out that they are waiting on an approval from the fleet management company for a air filter. I later called the fleet company to ask them about the wait time. They told that it should not take more than 15 minutes to get an approval. And if they have wait linger than that again, I need to give them a call to let them know. Not sure why my truck needed a new air filter when it has less than 8000 miles driven. More

Easy to schedule my appointment online, in and out efficiently and left with a car wash. efficiently and left with a car wash. More

Dealer in West Colonial was great, customer service very professional, Andrew was very nice with us, everything on time . For sure next time I will go there for my maintenance car. professional, Andrew was very nice with us, everything on time . For sure next time I will go there for my maintenance car. More

My service advisor Terrence was extremely helpful and he explained everything i needed to know about my service explained everything i needed to know about my service More

The service was great we took the vehicle in on a Monday and received it back by Friday man did a great job i appreciate the service and received it back by Friday man did a great job i appreciate the service More

Car was fixed right the first time. The service advisor Tammy and technician did a great job! The service advisor Tammy and technician did a great job! More

I’ve been dealing with them for years but there responce on a problem is nill at this point. Someone by the name of dolli was going to call me with info but I left messages and she never called and that w on a problem is nill at this point. Someone by the name of dolli was going to call me with info but I left messages and she never called and that wasn’t even the whole problem. More