AutoNation Chevrolet West Colonial - Service Center

Great service provided. Mo and Frantz are the best. I will definitely buy more vehicles. Mo and Frantz are the best. I will definitely buy more vehicles. More

Everyone was very pleasant and they were very efficient Great service. Got me out very fast Got me out very fast Great service. Got me out very fast Got me out very fast More

The Advisor was unprofessional and the wasn’t done. I wouldn’t recommend anyone to visit that location. I wouldn’t recommend anyone to visit that location. More

I made a service appt online for an oil change and tire rotation, and received a confirmation and reminder email. I called the day before and asked them to add on a check of a tire that was low. When I arr rotation, and received a confirmation and reminder email. I called the day before and asked them to add on a check of a tire that was low. When I arrive I was checked in by Andrew and he went over all of the requested work. He notified me that there was a small mail in my tire and shortly after he notified me again that my vehicle was done. I was in and out in about an hour. Service was completed as requested and Andrew was friendly and accommodating. More

Excellent service by service writer , service manager, and work was done on time and I was on my way. and work was done on time and I was on my way. More

To begin with the service staff was very helpful and attentive to my needs and concerns about the condition of my car.Thank you Mr Andrew for returning my calls and keeping me updated on my car attentive to my needs and concerns about the condition of my car.Thank you Mr Andrew for returning my calls and keeping me updated on my car More

POOR CUSTOMER SERVICE. THEY NO LONGER DO A CARWASH TO YOUR VEHICLE. THAT SHOULD BE PART OF THE SERVICE. IN THE END, ITS ONLY WATER AND 2 MINS VACUM!! THEY NO LONGER DO A CARWASH TO YOUR VEHICLE. THAT SHOULD BE PART OF THE SERVICE. IN THE END, ITS ONLY WATER AND 2 MINS VACUM!! More

Very professional and courteous. Helpful. Knowledgeable. Reasonable. Service Advisor was commited in assisting with vehicle. Helpful. Knowledgeable. Reasonable. Service Advisor was commited in assisting with vehicle. More

The Guys did a great job explaining the problem with my truck and got it done right away thanks for everything and the 15% discount 👍 truck and got it done right away thanks for everything and the 15% discount 👍 More

Trying to find an auto service place you can trust is never easy and trying to find one to service a 2009 Chevy HHR wasn't either. I tried the small business owner route first and was told to not worry a never easy and trying to find one to service a 2009 Chevy HHR wasn't either. I tried the small business owner route first and was told to not worry about the check engine light being on; the car is fine to drive. Well "fine to drive" is not good enough! I am the mom in Michigan trying to assist my daughter with all this and I I wanted it fixed and safe and thankfully AutoNation Chevrolet agreed with me. Damaras from customer service scheduling was professional and courteous, she went that extra mile to help me get my daughters car scheduled for service promptly. my daughter had to do an after hours service drop; it was was so convenient. I talked with Rolly M.(?), (who I believe was a service director/manager), the following morning to confirm it was there and on the schedule. He was patient and professional, answering all my questions. I discussed how important it was for this car to be safe for my daughter to drive. He responded "we will not let your daughter drive away in a car that is not fixed" I was so thankful! I was assigned Andrew Lyland as my contact. Andrew was outstanding. He kept me informed at all times and worked with me to insure it was ready at a time that was convenient for my daughter to pick up. They even washed it! My daughter still talks about how shiny it is! My daughter works for Disney and has shared this experience with a lot of the young professional women she works with. AutoNation Chevrolet Service is a place you can trust. She has also said she will go there first when she is ready for a new car! Well done! More