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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

4.1
355 Reviews

355 Reviews of AutoNation Chevrolet West Colonial - Service Center

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October 14, 2022

Great service, pleasent wait area, clean bathrooms and timely processing. I recommend Autonation Chevrolet thumbs up! More

by Carlos C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 19, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Carlos, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet West Colonial and we hope to be of service again in the future.

October 13, 2022

This time the service was a lot better than the last time I took my car in they even provided me with a ride home which they didn't the last time any problems that might have arisen weren't really their faul More

by psychic715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lockwood
Oct 18, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

October 11, 2022

They were able to diagnose the problem very quickly…. we r grateful for that….so far the car is running very smoothly More

by John Page
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 15, 2022 -

AutoNation Chevrolet West Colonial responded

Hello John, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2022

Great place to go if you want to go in for an Oil change and end up paying nearly $500 before you leave🙄 just trash if I knew I would be charged all this I would have most definitely just took my car to a More

by Cori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Oct 15, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Cori, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0751 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 11, 2022

There’s always an issue whenever I go to this dealership. This time around the sales rep failed to give me the “upfront pricing,” that they swear by when my cost for an oil change almost doubled. When questi More

by VC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
Oct 17, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet West Colonial take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0751. We hope to hear from you.

October 10, 2022

Excelente service the people is friendly my car is at time change the oil thank More

by Newkate67@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 09, 2022

They have a parts driver Yvonne Lynn Booth-Eiken that uses her parts van to sleep with men. Disgraceful. I’ve personally seen her in action. Disgusting. More

by Disappointed
Recommend Dealer
No
Employees Worked With
Yvonne Lynn Booth
Oct 14, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0751 to discuss what we can do to help.

October 05, 2022

Friendly, explained everything, and used my coupon to lower price a little . The service was done within a reasonable amount of time. More

by Allport.annette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 11, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 27, 2022

They give the best service here! Everyone is great. I don't wait forever for my car to get serviced. Everyone is great at this location! More

by TIFFANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 05, 2022 -

AutoNation Chevrolet West Colonial responded

Hello Tiffany, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

Oil change and MULTI POINT INSPECTION, ya right. Oil got changed 3 hour wait. 1.) Tire was 3-4 pounds low according to dash and my personal gauge, when I let it was still 3-4 pounds low. 2.) 2 days More

by Duke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura
Oct 01, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (407) 680-0751 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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