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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

3.9
358 Reviews

358 Reviews of AutoNation Chevrolet West Colonial - Service Center

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October 26, 2022

I am impressed knowing a dealership I dont know because my car broke down 1 1/2 hrs from my house took great care and was knowledgeable to fix my car I would definitely used them again hopefully just for r More

by carol7296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 18, 2022

Always precise very friendly knowledgeable and when your vehicle is ready and your service advisor is busy with someone else at the time another service advisor will step in to help get you on your way More

by dionnebeasley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Laurie
Oct 24, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2022

First time here and exceeded every expectation! Tahoe was towed in for a fuel pump issue. Was told it could be 5-7 days to be fixed l, which I was ok with. Most service depts are backed up right no More

by oliverwp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and Service Manager
Oct 19, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave a review for us at Autonation Chevrolet West Colonial. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 14, 2022

Great service, pleasent wait area, clean bathrooms and timely processing. I recommend Autonation Chevrolet thumbs up! More

by Carlos C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 19, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Carlos, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet West Colonial and we hope to be of service again in the future.

October 13, 2022

This time the service was a lot better than the last time I took my car in they even provided me with a ride home which they didn't the last time any problems that might have arisen weren't really their faul More

by psychic715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lockwood
Oct 18, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

October 11, 2022

Great place to go if you want to go in for an Oil change and end up paying nearly $500 before you leave🙄 just trash if I knew I would be charged all this I would have most definitely just took my car to a More

by Cori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Oct 15, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Cori, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0751 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 11, 2022

There’s always an issue whenever I go to this dealership. This time around the sales rep failed to give me the “upfront pricing,” that they swear by when my cost for an oil change almost doubled. When questi More

by VC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
Oct 17, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet West Colonial take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0751. We hope to hear from you.

October 11, 2022

They were able to diagnose the problem very quickly…. we r grateful for that….so far the car is running very smoothly More

by John Page
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 15, 2022 -

AutoNation Chevrolet West Colonial responded

Hello John, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 10, 2022

Excelente service the people is friendly my car is at time change the oil thank More

by Newkate67@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 09, 2022

They have a parts driver Yvonne Lynn Booth-Eiken that uses her parts van to sleep with men. Disgraceful. I’ve personally seen her in action. Disgusting. More

by Disappointed
Recommend Dealer
No
Employees Worked With
Yvonne Lynn Booth
Oct 14, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0751 to discuss what we can do to help.

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