AutoNation Chevrolet West Colonial - Service Center

Had a very good conversation with New service manager! Appointment was on time! Great job! Thanks Appointment was on time! Great job! Thanks More

No communication with customer. Tell you one price then it's another price at the end. Never have the work done when they say it will be done. Tell you one price then it's another price at the end. Never have the work done when they say it will be done. More

Brian Stilwell went above and beyond to help us with our warranty. Excellent effort on his part. Armando Cancel from sales worked with me in purchasing a new chevy in the near future. Very informative a warranty. Excellent effort on his part. Armando Cancel from sales worked with me in purchasing a new chevy in the near future. Very informative and helpful. More

I was told my car was ready, I returned and had to wait an additional 30 minutes and I was the second customer in line and there were approximately 6 representatives other than the one I was waiting for do an additional 30 minutes and I was the second customer in line and there were approximately 6 representatives other than the one I was waiting for doing nothing! I thank you for the service you performed on my vehicle! More

Great service! Was satisfied with the work that was completed on my vehicle. Would recommend Was satisfied with the work that was completed on my vehicle. Would recommend More

Appointment was easy to make. Car taken in on schedule. Everything explained up front. No hard sell for unnecessary product or services. Car ready when they said it would be. Will Car taken in on schedule. Everything explained up front. No hard sell for unnecessary product or services. Car ready when they said it would be. Will continue to have my car serviced here. More

When entering the service department you are greeted by Polite service writers who present courtesy in assisting you with getting your vehicle checked in for service. The welcoming environment lets anyone Polite service writers who present courtesy in assisting you with getting your vehicle checked in for service. The welcoming environment lets anyone know that the customer has knowledgeable service writers who will make sure that they will do their best to get your vehicle works completed in a timely manner. More

I am impressed knowing a dealership I dont know because my car broke down 1 1/2 hrs from my house took great care and was knowledgeable to fix my car I would definitely used them again hopefully just for r my car broke down 1 1/2 hrs from my house took great care and was knowledgeable to fix my car I would definitely used them again hopefully just for routine services Thank you AutoNation... More

Always precise very friendly knowledgeable and when your vehicle is ready and your service advisor is busy with someone else at the time another service advisor will step in to help get you on your way vehicle is ready and your service advisor is busy with someone else at the time another service advisor will step in to help get you on your way More

First time here and exceeded every expectation! Tahoe was towed in for a fuel pump issue. Was told it could be 5-7 days to be fixed l, which I was ok with. Most service depts are backed up right no Tahoe was towed in for a fuel pump issue. Was told it could be 5-7 days to be fixed l, which I was ok with. Most service depts are backed up right now with parts on back order. Next day they called me on my way home saying everything was done. Drove straight there on my way home since services closes at 7pm and figured would get it and park the Tahoe out front then head home drop off the other car and Uber back to pick up the Tahoe before the store closed at 9pm. Upon arrival met the service manager and explained to him what I was going to do and if it was ok if I parked the Tahoe out front for about an hour and I would come back for it later that evening. He said absolutely, no issues with doing that and asked how I would get back and I said I would just get an Uber. He told me he could text me a link to my phone for a complimentary Lyft to bring me back. Sure enough worked just as he said. I normally do not write reviews but I found this experience exceeded my expectations and I will def be back to service my Tahoe and other Chevy here in the future! More