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AutoNation Chevrolet West Colonial - Service Center

Orlando, FL

3.9
358 Reviews

358 Reviews of AutoNation Chevrolet West Colonial - Service Center

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January 22, 2025

Visited your dealership with an appointment to change my car's oil and replace the windshield wiper. It was a 2008 Corvette. Upon arrival and after Glynn spent more than 10 minutes taking photos of my car More

by chetdakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glynn
Jan 26, 2025 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.

January 06, 2025

Corvette owner and took my car in for simple oil change. The advisor could not provide me with cost of oil and after change I felt the charge, including $ 18.63 for “ shop materials was excessive. I met wit More

by ebuckalew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gershon and Service Mgr and GM.
Jan 08, 2025 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 680-0751 when you have a chance. Thank you, and we look forward to hearing from you.

December 21, 2024

Terrible customer service. Their Service Manager Mike is a liar. He refused to honor an agreement we had. I even have documented proof of it. Their receptionist Glynn in the Se More

by Jonathanmassanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager Mike, and Glynn
Dec 24, 2024 -

AutoNation Chevrolet West Colonial responded

Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

June 22, 2024

I came in for a oil change , I parked into the stall. I waited 5 minutes before getting out the car. Thinking someone was gonna come out and greet me since I was the only one install. No, very disrespect More

by glen zackery
Recommend Dealer
No
Employees Worked With
I believe my service person named was Richard
Jun 24, 2024 -

AutoNation Chevrolet West Colonial responded

Hi Glen, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0751. We hope to hear from you.

June 07, 2024

I’m satisfied with my work. from auto nation. Auto nation need to call more. More

by Rafaelwms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Denice
Jun 10, 2024 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2024

Purchased GMC vehicle W/AutoNation Ford, brought it to any AutoNation GMC for service for $0 deductible. Made appt meet w/ adv went over issues & coverages so they knew what's needed & provided. Once vehi More

by Nicole070707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Love
Jun 07, 2024 -

AutoNation Chevrolet West Colonial responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0751 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 31, 2024

My service advisor Kenneth was very helpful in getting my trucks service needs dealt with in a timely manner. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
Jun 05, 2024 -

AutoNation Chevrolet West Colonial responded

Hello William, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet West Colonial. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2024

Kenny was my service guy, and he was excellent from the beginning to the end. More

by latonya.bridges0871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
May 30, 2024 -

AutoNation Chevrolet West Colonial responded

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet West Colonial. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2024

Great service from my service advisor Always kept me informed about if the parts came in and when to bring my car in More

by Rideluislimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Glynn
May 22, 2024 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 13, 2024

Not very friendly. I ordered running boards on the GM Accessories website and selected them as the dealer to install them. They didn't seem to want the business. The More

by redwards7501
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will and justin
May 15, 2024 -

AutoNation Chevrolet West Colonial responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.

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