AutoNation Chevrolet West Colonial

first time service the service department was prompt for my appointment and service was done with accuracy and cordial . clean and comfortable , as well I was recognized the service department was prompt for my appointment and service was done with accuracy and cordial . clean and comfortable , as well I was recognized for every visit. More

John-Ross Registe is the best sales specialist. He is very respectable, knowledgeable, and has great customer service skills. John went above and beyond to help me to find a vehicle that was perfect He is very respectable, knowledgeable, and has great customer service skills. John went above and beyond to help me to find a vehicle that was perfect for me and my family. He took all the information I gave him and work with us patiently and we end up buying a Chevrolet Colorado. I would reccomend him to anyone who needs to buy a car. You will never find a more understanding, knowledgeable, friendly, and patient salesperson. Thank you John once again for your hard work. Dave and Shaneeka Lawson More

Justin in Service Just had some maintenance for done on my 1999 Suburban. Clarence did an awesome job tuning my diesel, runs like new. 286,000 mi. I've done business wi Just had some maintenance for done on my 1999 Suburban. Clarence did an awesome job tuning my diesel, runs like new. 286,000 mi. I've done business with these guys for 20 years More

Great customer service Kamal was a great sales representative he took care of me in the best possible way. I would definitely recommend him to others. Thanks for you time I Kamal was a great sales representative he took care of me in the best possible way. I would definitely recommend him to others. Thanks for you time I will come again More

The car salesman I like to thanks Dollie Smith and Denise for all the help and the friendly atmosphere both let feel during my process to get a Buick Encore. Very prof I like to thanks Dollie Smith and Denise for all the help and the friendly atmosphere both let feel during my process to get a Buick Encore. Very professional and friendly at the same time. Thanks for make my experience so easy. More

Rocky Beginning, but Ended Well! My experience with Auto Nation West Colonial in the beginning was challenging and unpleasant! The Service Adviser (Mo Grossy), assigned to me was unp My experience with Auto Nation West Colonial in the beginning was challenging and unpleasant! The Service Adviser (Mo Grossy), assigned to me was unprofessional and unpleasant to work with, which caused for the Service Manager, David Vega, to intervene and take over my case. Mr. Vega was professional, honest and clear with me regarding every aspect of my repairs. He responded immediately to my inquiries and made exceptional efforts with assisting me. I am grateful for all of the help and work David Vega did with overseeing my vehicle's repairs. He went above and beyond the call of duty, which made my experience tolerable. More

Treated with dignity and respect Bought my 2018 ZL1 Camaro here and was very impressed with the level of customer satisfaction that is not only reflected in the sales department but i Bought my 2018 ZL1 Camaro here and was very impressed with the level of customer satisfaction that is not only reflected in the sales department but in every other department as well. Courtesy, kindness, knowledgeable respectful people helped me through every step of my buying experience. Most of my dealings were through Kamal and Jessica who deserve special recognition having distinguished themselves with exemplary customer service. More

Superb Corvette Department Service Corvette department always provided professional service with awesome "Keith" the mechanic! Definitely 5 Start service. Always courteous and takes goo Corvette department always provided professional service with awesome "Keith" the mechanic! Definitely 5 Start service. Always courteous and takes good care of my Vette. I highly recommend! More

Better than the Airport Location It was a better experience than the airport location and i got more information on this visit than on others. I might visit this location again in the It was a better experience than the airport location and i got more information on this visit than on others. I might visit this location again in the future? More

HORRIBLE EXPERIENCE Worst experience at a Chevy dealership ever. Actually, worst experience at ANY dealership ever. We will NEVER be back and we will NEVER EVER EVER reco Worst experience at a Chevy dealership ever. Actually, worst experience at ANY dealership ever. We will NEVER be back and we will NEVER EVER EVER recommend for someone to go there for servicing. Carl Black is now our go-to Chevy Dealership. We paid to have our car fixed there and when they gave the car back to me, after paying $350, the car wasn’t even fixed. Wouldn’t give me a loaner but wanted to keep my car for more servicing. We literally had the car towed out of your parking lot and brought to Carl black because AFTER I PAID, the car couldn’t even be driven or, in the words of David Vega, will blow up. Please tell me why someone would want to go to a dealership that gives you your car back with more problems than it came in with and still won’t give you a loaner unless you pay $35 a day?? IT’S CHEAPER TO RENT A CAR!!!! Ps, we went to Autonation once before and had a bad experience. So we tried again, and we were proven that that was not a one time mistake, that this place truly is lacking in any type of leadership and customer service. I would give this place negative stars if I could. EXTREMELY disappointed does not even begin to cover it. More