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AutoNation Chevrolet West Colonial
Orlando, FL
666 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 666 reviews
January 22, 2022
Excellent experience ! Justin was amazing . Very professional & my car was completed fast with no problems . I’m very happy with the service Justin provided & will continue to take my Chevy there … professional & my car was completed fast with no problems . I’m very happy with the service Justin provided & will continue to take my Chevy there ….. Justin is awesome ! Thank you for such great service Justin More
by Sandralicea19
Employees Worked With
Justin, Jessica Gill
January 21, 2022
My service manager’s demeanor was not welcoming at all. His response to my simple statement was over aggressive and rude. On the other hand, My mechanic Keith was very cordial, responsive and knowledgeable His response to my simple statement was over aggressive and rude. On the other hand, My mechanic Keith was very cordial, responsive and knowledgeable. More
by Brian
Employees Worked With
Jimmy Wilson
January 17, 2022
Service told me I need to replace the motor ($10k+) on my 2015 silverado 1500 due to a bad oil pump. I took the truck to a private garage. I spent $220.00 and it was fixed. 2015 silverado 1500 due to a bad oil pump. I took the truck to a private garage. I spent $220.00 and it was fixed. More
by dj.charyn
Employees Worked With
Justin
December 29, 2021
Our service experience started out positive but ended with us being made to feel disrespected and unappreciated as customers! Although very friendly, Jimmy Wilson failed to provide transparent communicat with us being made to feel disrespected and unappreciated as customers! Although very friendly, Jimmy Wilson failed to provide transparent communication regarding pricing and repair processes. Not only are we feeling like the vehicle is not riding as smoothly as it originally was, but the final installed product was presented in such an unprofessional manner that we have been left to conclude that the product that was sold to us as new, was actually a previously used, new product! We've always felt that dealerships are the product experts that will provide the best quality repair and service experience! In the past, we have been willing to pay slightly higher prices because of our confidence in this feeling. Unfortunately, our service experience with this dealership has caused us to question this belief!! More
by Al C
Employees Worked With
Jimmy Wilson & Service Manager
December 18, 2021
Excellent service! Service advisor Steve Beall was very knowledgeable and proactive. The repairs included the heads-up-display, new breaks, air conditioning (it was generating an estrange sound) plus oil/f knowledgeable and proactive. The repairs included the heads-up-display, new breaks, air conditioning (it was generating an estrange sound) plus oil/filter change. Everything is working perfect now. More
by gsolar7
Employees Worked With
I only dealt with Steve Beall
November 11, 2021
I took my car to the dealership because my check engine light came on. The first time they told me they couldn’t find anything and rest the light. Less than a week later the light came on again, so I took light came on. The first time they told me they couldn’t find anything and rest the light. Less than a week later the light came on again, so I took it back. This time they said they found the issue and fixed it. Less than 5 days later, the check engine light comes on again! This time I took my car to a different dealership. More
by ulcholliday2
Employees Worked With
Justin Lockwood
November 10, 2021
We were pretty disappointed at first because it took about six days before they took a deposit on a car that they had and it was the only one at the dealership. We had to call and call and let them know about six days before they took a deposit on a car that they had and it was the only one at the dealership. We had to call and call and let them know that that’s what we wanted because we had lost our car in an accident we were rear ended and totaled and finally they came through after five or six days.Things were told to us….lies and totally unprofessional in that first week! We finally did get that car with persistence but I don’t think I’d refer this AutoNation to anyone or will buy another car from there. More
by Denise cook
Employees Worked With
Jessica Gill
September 18, 2021
The guy Jean in service he sucks the worse adviser you could ask for he yelled and just told me to get a 5000 transmission like wow dude I’m a customer communicate! could ask for he yelled and just told me to get a 5000 transmission like wow dude I’m a customer communicate! More
by Nyankacamille
Employees Worked With
Jean , Jessica Gill
