AutoNation Chevrolet West Colonial

Most regrettable experience all around. When trying to purchase my vehicle, I already had financing completed and a check ready. After explaining over 10 times that I do not want to finance When trying to purchase my vehicle, I already had financing completed and a check ready. After explaining over 10 times that I do not want to finance with them, I was still asked so many times that I almost left. Clearly coercion is a big thing in this dealership and that was really off putting. I was told since I owed tolls on my tag, it couldn’t be transferred. I was given a paper tag. Went to immediately pay my few dollars worth of tolls and was told it could have been transferred like that from the start. I called the dealership 8 times in the following weeks to transfer my tag and it has only just been done days before the paper tag expiration. Since the first week that I’ve had the car, it makes a really loud bass/rumbling noise while driving. It’s goes on and off, but more on. It gets louder than any music or an active phone call. Finally had the time to take it in yesterday and was told I would need to drop it off for a week to get looked at. If I knew that I would need a 2024 car fixed immediately after purchasing, and I would be left without a car at all, I never would’ve bought it. I looked it up and apparently , it’s a known and wide spread issue with this vehicle. I work and don’t have other options to be without a car for a week without a loaner. Last thing, the sales person , Mr Judovich advised me that I would be receiving a $500 rebate, for which I filled out information for. I have not received anything. I was also told that my sister would be receiving $100 for referring them to me. She has not received anything either. This was my first time purchasing a new car and it was a terrible experience. I will make it known how this place does business and I will not recommend to anyone. More

This car dealership will do what ever it takes to rip you off.they are the most crooked car dealership I have ever dealt with off.they are the most crooked car dealership I have ever dealt with More

My experience was absolutely fantastic from beginning to end. From the selection of the vehicle, customer service was wonderful, I am definitely recommending this dealership to my family and friends. end. From the selection of the vehicle, customer service was wonderful, I am definitely recommending this dealership to my family and friends. More

Horrible service department! They get paid by the amount of money they bill! So need less to say your bill will be very high and they tell everyone it’s not covered under your wa They get paid by the amount of money they bill! So need less to say your bill will be very high and they tell everyone it’s not covered under your warranty because they get paid less. I have left countless messages with call logs to prove it- never a call back. I even called the sales department hoping they could transfer my call for someone to answer but no luck! My Service rep was William Fierro. Never called me yo tell me what was wrong with the truck, never gave me a quote, just did the work-told me to pick it up and hit me with a $700.00 bill. Even though the truck is 12 days old and definitely under warranty! I highly recommend not using this service department More

They are very professional and informative about the sale I 100% recommend this dealership and the service they provide. I 100% recommend this dealership and the service they provide. More

Auto nation sold me a beautiful suv they were very helpful I will recommend othein 6th helpful I will recommend othein 6th More

Dealership was friendly, pleasant and easy to work with. No issues. Didn't finance, so can't speak to that. No issues. Didn't finance, so can't speak to that. More

I am very happy with this dealership, the service is excellent and everyone is very nice! I trust this dealership and that is not the usual. excellent and everyone is very nice! I trust this dealership and that is not the usual. More

This my second time at this dealership and my first experience was super great. This time not so much. Last time I made an appt. Last minute and was squeezed in. This time well in advance and I waited experience was super great. This time not so much. Last time I made an appt. Last minute and was squeezed in. This time well in advance and I waited on my car. It took almost triple the time I was told and my oil light won't stop coming on. I went in for an oil change like last time. In fact, I've never had this problem before and I've had multiples on this vehicle. I as going to save my review until the problem is handled and give a chance to fix the issue but you asked More

Quick, reliable, and very attentive. I was able to get in and out faster than I expected. I was able to get in and out faster than I expected. More