AutoNation Chevrolet West Colonial

I received a very good customer service every time I went to the dealer for service. to the dealer for service. More

Great service, good people, car was clean and functional after service was completed. Good job. after service was completed. Good job. More

My brand new Chevy Tahoe was in the shop for warranty work as a lifters went bad with less than 5000 miles on the vehicle, tried contacting the service manager David on multiple occasions via email voice work as a lifters went bad with less than 5000 miles on the vehicle, tried contacting the service manager David on multiple occasions via email voicemail and sticky notes left by my advisor. No one was able to reach out to me pertaining a rental car as I was out of a vehicle for over a week and I even had a claim opened up with corporate pertaining to a rental vehicle and they were no help as they said I had a $35 allowance per day towards a rental vehicle. You can’t rent a car anywhere for $35 a day. My advisor Tami was great but the upper management seems to be nonexistent And I’m willing to help. More

Tammy was very friendly, Will return! The only thing I missed from servicing on my Cadillac Dealer is that Cadillac washes the car. The only thing I missed from servicing on my Cadillac Dealer is that Cadillac washes the car. More

The dealership is always great to work with. I highly recommend Tammy. She keeps me informed and is always helpful. I highly recommend Tammy. She keeps me informed and is always helpful. More

With an appointment, I was in and out in a timely manner. I also received updates on recommended service while I waited. I also received updates on recommended service while I waited. More

Disappointed that it took 3 days after appointment time for van to make it into service bay and 11 total days for ECM repair/reprogram; guess this is our post-covid reality now. Van is back to running like for van to make it into service bay and 11 total days for ECM repair/reprogram; guess this is our post-covid reality now. Van is back to running like a champ, tho... More

POOR CUSTOMER SERVICE, NO RESPECT FOR CUSTOMER TIME, POOR COMMUNICATION, POOR MANAGEMENT STAFF AND A COMPLETE DISREGARD TO CUSTOMER CONCERNS. COMMUNICATION, POOR MANAGEMENT STAFF AND A COMPLETE DISREGARD TO CUSTOMER CONCERNS. More

I came in for a $60 oil change and was charged $100 and I do not know why. They did not give me any updates on my car for example, I may need new tires in a couple of 100 miles or that my air filter may need do not know why. They did not give me any updates on my car for example, I may need new tires in a couple of 100 miles or that my air filter may need to be changed. After I left the dealership my check engine light came on. I was about two hours away from them and since I was already overcharged I did not want to go back to them. I highly do NOT recommend this dealership. When I took it to another Chevy dealership they let me know that I needed new tires which I was not aware of. This dealership needs to improve on communication with the guest. More

We had been to several Chevrolet dealerships in the area, and this was the absolute BEST! Our salesperson Marquis and the sales manager were wonderful to work with. They went out of their way to make sure and this was the absolute BEST! Our salesperson Marquis and the sales manager were wonderful to work with. They went out of their way to make sure we were happy with our purchase. Make sure you ask for Marquis- he is very knowledgeable, courteous, and conscientious. More