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AutoNation Chevrolet West Colonial

Orlando, FL

Overview
Reviews
Vehicles
4.1
672 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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3707 West Colonial Drive

Orlando, FL

32808

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Showing 672 reviews

May 22, 2022

Thank you for amazing service. I'm really happy. Also My 2019 Tahoe happy too. More

by csdino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 24, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2022

The service department has a difficult time communicating with your insurance company. I can't get my rental car cost back because of it. More

by S.Stephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrance
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May 24, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (407) 680-0751 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 20, 2022

Friendly, courtious staff. Helped to analyze my cars problem and resolve / correct the condition while keeping me informed through out the process. More

by bee4629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy (8925)
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May 22, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 20, 2022

I received a very good customer service every time I went to the dealer for service. More

by mapamima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 22, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 20, 2022

Great service, good people, car was clean and functional after service was completed. Good job. More

by jackh4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel small
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May 22, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

My brand new Chevy Tahoe was in the shop for warranty work as a lifters went bad with less than 5000 miles on the vehicle, tried contacting the service manager David on multiple occasions via email voice More

by Webbbn728
Recommend Dealer
No
Employees Worked With
Service advisor Tammi
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May 21, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0751. We hope to hear from you.

May 24, 2022 -

Webbbn728 responded

I called and left two messages one on Sunday and one on Monday waiting to hear back once again. My service advisor called and followed up on the service work but no call from the service manager David.

May 17, 2022

Tammy was very friendly, Will return! The only thing I missed from servicing on my Cadillac Dealer is that Cadillac washes the car. More

by timquesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
May 20, 2022 -

AutoNation Chevrolet West Colonial responded

Hello Timquesa, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

The dealership is always great to work with. I highly recommend Tammy. She keeps me informed and is always helpful. More

by mam_unicorn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
May 18, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet West Colonial and we hope to be of service again in the future.

May 14, 2022

With an appointment, I was in and out in a timely manner. I also received updates on recommended service while I waited. More

by Steveluttrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep (forgot name)
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May 17, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2022

Disappointed that it took 3 days after appointment time for van to make it into service bay and 11 total days for ECM repair/reprogram; guess this is our post-covid reality now. Van is back to running like More

by michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
May 17, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Michael, we take your feedback very seriously and thank you for bringing this to our attention, Michael. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

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