![](http://dealerrater.com/ncdn/u/3.20250207.955/Graphics/icons/close-x-orange.png)
AutoNation Chevrolet West Colonial
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 672 reviews
Terrible Experience! I had a 7:00am appointment, in theory the first one of the day. Indeed, the first car in line. After several follow-ups, around 10:00am they told me I had a 7:00am appointment, in theory the first one of the day. Indeed, the first car in line. After several follow-ups, around 10:00am they told me that my car would the next. Certainly, unacceptable! I asked for the Manager, who was not available. When I got to my office, I made a phone call to reach out to the manage via phone, but he/she was still unavailable. Simply, I left the shop due to my commitments that morning, without the car been fixed (warranty, a job that would not generate any income for them!) . I ended up making an appointment in a different dealership. More
Took over 2 hours for an oil change, was even early for a 10:00 appt and didn’t get out till almost 12:00. Then they didn’t do the car wash because it took to long for oil change. We go there for special C 10:00 appt and didn’t get out till almost 12:00. Then they didn’t do the car wash because it took to long for oil change. We go there for special Chevy and I would do better at a regular oil change place. No sure we would come back. Very disappointed. More
This is only my second experience with them and it started out a little rocky but Nate the service employee I ended up speaking with came in a saved the situation. I started out a little rocky but Nate the service employee I ended up speaking with came in a saved the situation. I More
Incompetent. , sneaky, underhanded. Booked scheduled maintenance with plan I prepaid for. When I got there they had my vehicle under someone elses name after Ihave , sneaky, underhanded. Booked scheduled maintenance with plan I prepaid for. When I got there they had my vehicle under someone elses name after Ihave already had it serviced here before. They said they couldn't service me. Then they saidthey got it straightned outand did the service. I said to do all items that I have with the maintenance package I have. Then a few days later after the service they left me a voicemail that they were sending me a bill because my services were not covered. More