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AutoNation Chevrolet West Colonial

Orlando, FL

Overview
Reviews
Vehicles
3.9
679 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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3707 West Colonial Drive

Orlando, FL

32808

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Showing 679 reviews

June 20, 2022

Professional, compassion, great listening and very knowledgeable. Awesome customer service and they place the customer first. More

by Robogonzo1285
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston and matel
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Jun 23, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 18, 2022

First time at this dealership for service, but I will be a returning customer. Advisors were all very nice and attentive. And I don’t know what they used for the car wash before finishing up the service, More

by Sergio1327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Morales
Report | Print
Jun 20, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 17, 2022

Friendly and efficient. My salesman knew what he was talking about, we were very happy with our silverado purchase. More

by cristinasandoval14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales
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Jun 20, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 17, 2022

This is my second time visit the dealership to fix my speaker and do oil change I have my paint start to peel and because the car under warranty I asked them to fix it for some reason the service manager More

by Stu
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tammy
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Jun 20, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

June 15, 2022

Bad experience based on the service writer. I will not come back. Worst service ever just to get an oil change. More

by Cathy
Recommend Dealer
No
Employees Worked With
Justin Lockwood
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Jun 15, 2022 -

Cathy responded

Bad experience with Justin Lockwood service writer. Said I didn’t make an appointment. When I showed him my confirmation in my phone he said his computer doesn’t get on line appointments. You have to call him. Refused to accept my coupon from this dealership. Never called me when car was done. Total failure.

Jun 15, 2022 -

Cathy responded

U will never come here again. Bad customer service.

Jun 15, 2022 -

Cathy responded

Terrible service with Justin Lockwood.

Jun 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Cathy, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (407) 680-0751. We'd appreciate the chance to make your experience a positive one.

June 15, 2022

The service area was attentive and quick. My rep Andrew was detailed and well versed. More

by Truyoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jun 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Truyoli, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2022

Great service just have a long wait even when you have a scheduled appointment here More

by Bolden22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
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Jun 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 10, 2022

Very friendly and everything was done quickly I wasn’t there all day like other places. More

by dindek2893
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

Just got silverado 2022, wile happy with jorge, Roman because them worked hard to make this happen fast e found the good deal More

by Eduardo Chagas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, Roman
Report | Print
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Eduardo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 10, 2022

I had an oil change and tire rotation. The service that I received was amazing. More

by ellis.marva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Ellis, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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