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AutoNation Chevrolet West Colonial

Orlando, FL

4.0
673 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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3707 West Colonial Drive

Orlando, FL

32808

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Showing 673 reviews

June 15, 2022

Bad experience based on the service writer. I will not come back. Worst service ever just to get an oil change. More

by Cathy
Recommend Dealer
No
Employees Worked With
Justin Lockwood
Jun 15, 2022 -

Cathy responded

Bad experience with Justin Lockwood service writer. Said I didn’t make an appointment. When I showed him my confirmation in my phone he said his computer doesn’t get on line appointments. You have to call him. Refused to accept my coupon from this dealership. Never called me when car was done. Total failure.

Jun 15, 2022 -

Cathy responded

U will never come here again. Bad customer service.

Jun 15, 2022 -

Cathy responded

Terrible service with Justin Lockwood.

Jun 16, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Cathy, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (407) 680-0751. We'd appreciate the chance to make your experience a positive one.

June 10, 2022

I had an oil change and tire rotation. The service that I received was amazing. More

by ellis.marva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Ellis, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 10, 2022

Very friendly and everything was done quickly I wasn’t there all day like other places. More

by dindek2893
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

Just got silverado 2022, wile happy with jorge, Roman because them worked hard to make this happen fast e found the good deal More

by Eduardo Chagas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge, Roman
Jun 12, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Eduardo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 09, 2022

I had an issue with my car within days of moving to another area in Florida. The receptionist was very understanding and made me an appointment for the next morning. The attendant quickly evaluated the More

by Heart75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 11, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 06, 2022

Amazing experience with the team and special Jorge who makes my dream comes true with my Traverse. Thank you. More

by marcelofagundes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 07, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for leaving us this response!

June 06, 2022

Gracias al sr armando por su atención, en líneas generales hacen que tú transacción sea lo más cómoda posible. More

by manusimoes40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
Jun 08, 2022 -

AutoNation Chevrolet West Colonial responded

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

June 06, 2022

Told I had a defective battery. ..Once they found I purchased a lifetime battery from them, they said a replacement was ordered a week ago. Still no response from them. When I call More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Beal (no longer there) Dave Vega
Jun 07, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Jim, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jun 07, 2022 -

Jim responded

They have all my contact info....from the previous visits...407 629 8518 kf4icjim@gmail.com

June 06, 2022

I have taken my car to fix here four times and the same problem continues. They have not been able to diagnose the issue and it has cost me almost $2k so far. More

by Ángel Ríos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several
Jun 07, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Ángel, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help. Thank you.

Jun 07, 2022 -

Ángel Ríos responded

I am taking the car back to this dealer tomorrow. Please make sure this time they do the tight diagnostic so it will be fixed the right way.

June 04, 2022

After being lied to about not being able to fix my truck at another dealership, I came here and I'm very happy I did. The only confusing part is you have to know that regardless of an appointment when you a More

by Tatyanamom2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Tim
Jun 06, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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