AutoNation Chevrolet West Colonial

You surveyed the wrong person. Took my car in for routine service and that went well, so that’s why you got 2 stars. I also mentioned a hesitation in acceleration and for that to Took my car in for routine service and that went well, so that’s why you got 2 stars. I also mentioned a hesitation in acceleration and for that to be checked. Expecting a diagnosis that day, I got a call that I needed 2 air filters…I had them replace them. Then I was told it would be 5 days before my car would be looked at for the engine hesitation. Seriously? And no loaner cars? No thanks. Then…I get a call from a person representing Autonation asking if I wanted to sell my car. I was interested, except she wouldn’t give me a quote without knowing what I owed on the car. I explained I didn’t know. She said she’d call me back. Next thing I know, my husband gets a call from the same woman asking HIM for payoff info. That was way over the top in my opinion. I’m truly interested in selling my 2018 Camaro with only 20,000 miles on it, but after the sneakiness, I won’t do business with Autonation again. More

Sales department is a joke. I gave 1 star because cannot put 0. Call about zl1 in transit months ago. Nobody interested. Sales person said to keep me on because I leave 180 I gave 1 star because cannot put 0. Call about zl1 in transit months ago. Nobody interested. Sales person said to keep me on because I leave 180 miles from the dealer. No sense drive just for coffee. Waiting for update. My son sent e mail never got answer. Today I call they told me car was sold. And still in transit and on website. More

Easy to schedule my appointment online, in and out efficiently and left with a car wash. efficiently and left with a car wash. More

Dealer in West Colonial was great, customer service very professional, Andrew was very nice with us, everything on time . For sure next time I will go there for my maintenance car. professional, Andrew was very nice with us, everything on time . For sure next time I will go there for my maintenance car. More

Poor communication from the service advisor. Had me waiting 3.5 hours to then find out that they are waiting on an approval from the fleet management company for a air filter. I later called t Had me waiting 3.5 hours to then find out that they are waiting on an approval from the fleet management company for a air filter. I later called the fleet company to ask them about the wait time. They told that it should not take more than 15 minutes to get an approval. And if they have wait linger than that again, I need to give them a call to let them know. Not sure why my truck needed a new air filter when it has less than 8000 miles driven. More

Friendly people. Found the truck online walked in test drove it, and left with it the same day couldn’t be happier Found the truck online walked in test drove it, and left with it the same day couldn’t be happier More

After a less than stellar experience at another dealership I was able to connect with David at Autonation Chevrolet in Orlando. What a world of difference!!! It felt like buying from a trusted fri dealership I was able to connect with David at Autonation Chevrolet in Orlando. What a world of difference!!! It felt like buying from a trusted friend. There was no pressure, honest pricing and no one trying to sell me a more expensive car or expensive upgrades. One of the best car buying experiences I have ever had. I will be using Autonation for all my future car purchases. More

My service advisor Terrence was extremely helpful and he explained everything i needed to know about my service explained everything i needed to know about my service More

The service was great we took the vehicle in on a Monday and received it back by Friday man did a great job i appreciate the service and received it back by Friday man did a great job i appreciate the service More

Amazing treatment with me at the time to buy my car they help me a lot help me a lot More