AutoNation Chevrolet West Colonial

Great service! Very reliable and helpful. I recommend it to anyone looking for great service Very reliable and helpful. I recommend it to anyone looking for great service More

I arrived for my original appointment at 6:16 pm on Tuesday 7/26 and was told all technicians had left for the day. I made another appointment for the next day at 4:30 for my oil change. Although the Tuesday 7/26 and was told all technicians had left for the day. I made another appointment for the next day at 4:30 for my oil change. Although the service for the oil change itself was fine, I was pretty irritated about the original appointment cancellation the day before. It would have preferred to receive a phone call prior to driving to the dealership. More

Great job well done I will refer my friends and family to Chevy dealer all the time Chevy dealer all the time More

All staff was that took care of my requested service was very professional and courteous. Work was completed in a timely manner. very professional and courteous. Work was completed in a timely manner. More

You surveyed the wrong person. Took my car in for routine service and that went well, so that’s why you got 2 stars. I also mentioned a hesitation in acceleration and for that to Took my car in for routine service and that went well, so that’s why you got 2 stars. I also mentioned a hesitation in acceleration and for that to be checked. Expecting a diagnosis that day, I got a call that I needed 2 air filters…I had them replace them. Then I was told it would be 5 days before my car would be looked at for the engine hesitation. Seriously? And no loaner cars? No thanks. Then…I get a call from a person representing Autonation asking if I wanted to sell my car. I was interested, except she wouldn’t give me a quote without knowing what I owed on the car. I explained I didn’t know. She said she’d call me back. Next thing I know, my husband gets a call from the same woman asking HIM for payoff info. That was way over the top in my opinion. I’m truly interested in selling my 2018 Camaro with only 20,000 miles on it, but after the sneakiness, I won’t do business with Autonation again. More

Sales department is a joke. I gave 1 star because cannot put 0. Call about zl1 in transit months ago. Nobody interested. Sales person said to keep me on because I leave 180 I gave 1 star because cannot put 0. Call about zl1 in transit months ago. Nobody interested. Sales person said to keep me on because I leave 180 miles from the dealer. No sense drive just for coffee. Waiting for update. My son sent e mail never got answer. Today I call they told me car was sold. And still in transit and on website. More

Easy to schedule my appointment online, in and out efficiently and left with a car wash. efficiently and left with a car wash. More

Dealer in West Colonial was great, customer service very professional, Andrew was very nice with us, everything on time . For sure next time I will go there for my maintenance car. professional, Andrew was very nice with us, everything on time . For sure next time I will go there for my maintenance car. More

Poor communication from the service advisor. Had me waiting 3.5 hours to then find out that they are waiting on an approval from the fleet management company for a air filter. I later called t Had me waiting 3.5 hours to then find out that they are waiting on an approval from the fleet management company for a air filter. I later called the fleet company to ask them about the wait time. They told that it should not take more than 15 minutes to get an approval. And if they have wait linger than that again, I need to give them a call to let them know. Not sure why my truck needed a new air filter when it has less than 8000 miles driven. More

Friendly people. Found the truck online walked in test drove it, and left with it the same day couldn’t be happier Found the truck online walked in test drove it, and left with it the same day couldn’t be happier More