AutoNation Chevrolet West Colonial

It was an excellent experience, Mr. Armando, since he saw us, was direct and positive in the direction of the process. We feel more confident when he speaks to us in Spanish. Then Mr. J Armando, since he saw us, was direct and positive in the direction of the process. We feel more confident when he speaks to us in Spanish. Then Mr. Jorge was also super efficient, he showed us the clear accounts and helped us to have an excellent cup. Both were interested in really helping us, since we had just had an unpleasant situation with the dealer we had previously. We thank God very much that we found these two gentlemen who made us have a safe, trusting and comforting experience. We will 100% recommend this dealer and his employees, Armando and Jorge. Thank you very much... More

Armando cancel was great thanks mayra vargas driving great love her all 10s to this team great love her all 10s to this team More

Best Dealership Ever. Customer service is absolutely priceless. Tim is amazing please ask for him. Customer service is absolutely priceless. Tim is amazing please ask for him. More

Terrible experience. Ac went out about 4 hours after purchase on a 2019 at4 on the way home to alabama. Was told to take it to any AutoNation up here but that’s not the c Ac went out about 4 hours after purchase on a 2019 at4 on the way home to alabama. Was told to take it to any AutoNation up here but that’s not the case. Waited to hear back from them on which dealer to take it to and never heard back. Buyer beware! I am out over 2000 dollars and still no feedback from AutoNation Chevrolet of west Colonial. More

Armando was great made the process easy thank you love my new Malibu drives great new Malibu drives great More

Trying to find an auto service place you can trust is never easy and trying to find one to service a 2009 Chevy HHR wasn't either. I tried the small business owner route first and was told to not worry a never easy and trying to find one to service a 2009 Chevy HHR wasn't either. I tried the small business owner route first and was told to not worry about the check engine light being on; the car is fine to drive. Well "fine to drive" is not good enough! I am the mom in Michigan trying to assist my daughter with all this and I I wanted it fixed and safe and thankfully AutoNation Chevrolet agreed with me. Damaras from customer service scheduling was professional and courteous, she went that extra mile to help me get my daughters car scheduled for service promptly. my daughter had to do an after hours service drop; it was was so convenient. I talked with Rolly M.(?), (who I believe was a service director/manager), the following morning to confirm it was there and on the schedule. He was patient and professional, answering all my questions. I discussed how important it was for this car to be safe for my daughter to drive. He responded "we will not let your daughter drive away in a car that is not fixed" I was so thankful! I was assigned Andrew Lyland as my contact. Andrew was outstanding. He kept me informed at all times and worked with me to insure it was ready at a time that was convenient for my daughter to pick up. They even washed it! My daughter still talks about how shiny it is! My daughter works for Disney and has shared this experience with a lot of the young professional women she works with. AutoNation Chevrolet Service is a place you can trust. She has also said she will go there first when she is ready for a new car! Well done! More

Andrew went above and beyond. Everything was superb when it came to my front window. He was very diligent in keeping me updated over the prior weeks in the status of the leak spec Everything was superb when it came to my front window. He was very diligent in keeping me updated over the prior weeks in the status of the leak specialist and the window specialist. More

Justin handled my oil change, tire rotation and other issue with great care. The work was done quickly. issue with great care. The work was done quickly. More

Amazing service. Great people. It took a little longer than I expected but they took care of all my needs Great people. It took a little longer than I expected but they took care of all my needs More

I've been coming in for a few years now and the service has definitely improved over the years. There wasn't much urgency to assist when I arrived until a manager walked by and one of the service techs the has definitely improved over the years. There wasn't much urgency to assist when I arrived until a manager walked by and one of the service techs then asked to assist when I was clearly the only one in the lobby. Other than that overall good experience. More