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AutoNation Chevrolet West Colonial

Orlando, FL

4.2
661 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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3707 West Colonial Drive

Orlando, FL

32808

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Showing 661 reviews

November 05, 2022

No communication with customer. Tell you one price then it's another price at the end. Never have the work done when they say it will be done. More

by Robie008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Some many.
Nov 13, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0751 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

November 03, 2022

Brian Stilwell went above and beyond to help us with our warranty. Excellent effort on his part. Armando Cancel from sales worked with me in purchasing a new chevy in the near future. Very informative a More

by larry.rutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Cancel, Brian Stilwell
Nov 11, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet West Colonial! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2022

I give them 10 gold stars because I hate car shopping but they made it so easy for me them find something I could afford and like More

by Thakangschick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Wilton & Mr .T the Finance guy
Nov 11, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2022

I was told my car was ready, I returned and had to wait an additional 30 minutes and I was the second customer in line and there were approximately 6 representatives other than the one I was waiting for do More

by kl_brez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
999 House Tech
Nov 11, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet West Colonial take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0751. We hope to hear from you.

Nov 11, 2022 -

kl_brez responded

Will call you! Thank you

November 02, 2022

Great service! Was satisfied with the work that was completed on my vehicle. Would recommend More

by Alexandralewis707@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 10, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

The dealership staff and Kartal our sales associate were wonderful and we left with our need vehicle the same day. More

by Ricardo C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kartal
Nov 08, 2022 -

AutoNation Chevrolet West Colonial responded

Hi Ricardo, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 29, 2022

Appointment was easy to make. Car taken in on schedule. Everything explained up front. No hard sell for unnecessary product or services. Car ready when they said it would be. Will More

by RowBikeRun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service deparment
Nov 06, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 28, 2022

When entering the service department you are greeted by Polite service writers who present courtesy in assisting you with getting your vehicle checked in for service. The welcoming environment lets anyone More

by Promises309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2022

I am not very satisfied about service they give,he was bad experiences for me More

by daneld2003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember they names
Nov 04, 2022 -

AutoNation Chevrolet West Colonial responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.

October 26, 2022

I am impressed knowing a dealership I dont know because my car broke down 1 1/2 hrs from my house took great care and was knowledgeable to fix my car I would definitely used them again hopefully just for r More

by carol7296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Chevrolet West Colonial responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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