AutoNation Chevrolet West Colonial

This dealership is awesome. They are very friendly and knowledgeable with just the right amount of push to buy. I hate car shopping I’d rather get teeth pulled. But David judovi They are very friendly and knowledgeable with just the right amount of push to buy. I hate car shopping I’d rather get teeth pulled. But David judovitz made it a breeze. He was great and didn’t make me feel stressed at all. I will def come back when I need something else. More

Great service Celine was we’ll communicate and she help me with identifying my problems with car me with identifying my problems with car More

I try to give the benefit of the doubt for why human beings are incompetent at times, but when my appointment is on a Tuesday and my car had been there the following Friday and then lied to about the ap beings are incompetent at times, but when my appointment is on a Tuesday and my car had been there the following Friday and then lied to about the appointment, saying the car is in service, then the car was not serviced for about 7 days AFTER Tuesday. I even drove by and saw the car in the same exact spot as when I left it in the parking lot. The (service) text messages were a lie about my cars status, and then sent to the wrong person, telling me to pick up the car. I show up and luckily they tell me I can wait 30-40 mins while the (only technician) replaces the battery. And no one gives me a real good answer why it just died. Just that the the small battery and not the $18K battery (main one that runs the entire car) died and that's the reason the car just totally died. I don't know if it needed a software update or I should sell the car. Electric cars are NOT trust worthy and are more expensive than they are worth. I wished I could have just gotten the battery from Wal-Mart at a cheaper price, but you really don't know anything about these cars and they REALLY need to send MORE MECHANICS to school so me and other people are not waiting around two weeks to have one car (small battery) replaced. I sound like a total Karen right now, but I couldn't even talk to anyone about the service of my car, I was sent to different people over the phone (when Terrence was off) people hung up. I call back, and the person said, "Oh, yeah it's being serviced now". Which was a lie, when I drove past and saw my car just sitting in the same spot. I honestly would rather leave the county to hopefully get better service next time. I feel I can't trust anyone at the AutoNation Orlando region. I want to just lease a new car next time. Warranties are trash! Please SEND MORE MECHANICS TO TECH SHOOL!! You are about to make EVERY car Electric and NO ONE CAN FIX THEM? Get your priorities in check!! More

My sales rep dolly was informative and very courteous she was a pleasure to deal with the financial closer was a little over pushy and trying to add coverage to the warranty was a pleasure to deal with the financial closer was a little over pushy and trying to add coverage to the warranty More

I believe the dealership and staff are very professional. Brian took care of me and made the experience quick and easy. One thing I would change is making sure the customer understands if they are looking on Brian took care of me and made the experience quick and easy. One thing I would change is making sure the customer understands if they are looking on the internet at inventory they are automatically assigned an associate I was not aware this. In closing the salesman that was helping me was pulled off and replaced by an internet sales associate. We also had to have the vehicle taken back to detail three times after the third time it still wasn't right but we had to go. Thank you Joe Cassady 407-233-6269 More

Had a great experience finding my new truck at Chevy West Colonial. Was a super easy process and every member on the team was super helpful. Was able to get a truck within my budget and got an amazing warran Colonial. Was a super easy process and every member on the team was super helpful. Was able to get a truck within my budget and got an amazing warranty that I wasn’t expecting which just shows that the team was doing everything to get me the best deal possible. Amazing service 👌 More

Good overall, friendly, but was not prepared to do the scheduled oil change on vehicle. scheduled oil change on vehicle. More

The general manager in the service department went above and beyond. on the other hand the agent that served me was very, and i mean very rude! and beyond. on the other hand the agent that served me was very, and i mean very rude! More

Terrible customer service, communication from staff non - existent, multiple excuses, no solutions and management very unprofessional. Went to another dealership and problem solved. Terrible visit here. - existent, multiple excuses, no solutions and management very unprofessional. Went to another dealership and problem solved. Terrible visit here. Will not return. More