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AutoNation Chevrolet West Colonial

Orlando, FL

4.2
661 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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3707 West Colonial Drive

Orlando, FL

32808

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Showing 661 reviews

March 01, 2023

I purchased my new vehicle in October of 2022. I had my first oil change service recently and had a great experience. I made an appointment; I was updated during my wait and when my truck was rea More

by surfdiva772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Mar 06, 2023 -

AutoNation Chevrolet West Colonial responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 26, 2023

Oil change and rotation over $150! Told me 8 mths ago I have to leave my car for service 7 days to look at why airbag restraint light is flashing and sending me texts. No loaner vehicl More

by Shoutindj1
Recommend Dealer
No
Employees Worked With
No idea
Mar 03, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.

February 25, 2023

The dealership was very helpful in showing us the difference in options on the trucks . They found the right one for us . Thanks Tim ! More

by Terry.leinenbach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim White
Mar 01, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 24, 2023

If dishonesty in sales and a lazy service department is what you want to deal with. AutoNation Chevrolet on west colonial is the place where you want to get ripped off. More

by stationaryhearts7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim white
Feb 27, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

February 24, 2023

I bought my vehicle, a 2011 Chevrolet Cruze, at this dealership more than a decade ago. My car is still in good running order due to excellent maintenance at the above mentioned dealer. Due to the fam More

by hfrankfort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 28, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

This place is awesome! Everyone I talk to was helpful, knowledgeable and I could depend on them to take care of everything that I need. The service department Brent, Jeff a More

by Holly Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent, Jeff, Brian and a lady I believe her name may be Leah
Feb 23, 2023 -

Holly Brown responded

This place is awesome! Everyone I talk to was helpful, knowledgeable and I could depend on them to take care of everything that I need. The service department Brent, Jeff and Brian made me feel confident that they are looking out for my best interest. Have full faith in them that they have everything under control. Thanks again for peace of mind. Holly Brown

February 23, 2023

My 2021 Highcounty Suburban has been at this dealership since Monday 2/13. I still haven’t received a update on the status from anyone on my car, the manager or representative will call me back. They caus More

by Monica1422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin and Leesday.
Feb 27, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0751 -- we hope to hear from you soon.

Mar 11, 2023 -

Monica1422 responded

Good afternoon We have called and left a message many times we still have no update.

February 22, 2023

went the extra mile . thank you.Even washed, and vacuum the car. It was an excellent experience.Thanks Justin for taking great care of my car. More

by sautry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lockwood
Feb 26, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2023

Excellent service from all the sales team! It was my first time buying here and I received a lot of information. Thank you to all the people there! More

by rominaoviedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Cancel
Feb 24, 2023 -

AutoNation Chevrolet West Colonial responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 20, 2023

I thank Brian for working with me, i was able to get my car back sooner that i had expected. Thanks Brian More

by Jackieyon2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stilwell
Feb 24, 2023 -

AutoNation Chevrolet West Colonial responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

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