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AutoNation Chevrolet West Colonial
Orlando, FL
665 Reviews
For Orlando area residents, there is no better place for Chevrolet cars, trucks, and SUVs than AutoNation Chevrolet West Colonial. Our expansive showroom is just a few blocks west of Lotte Plaza on W Colonial Drive. Featuring one of the largest inventories of both new and used Chevrolet vehicles in Orlando, including all the latest models, AutoNation Chevrolet West Colonial has it all! Visit our showroom in-person or online today to learn more about what a new or used Chevrolet can do for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 665 reviews
December 21, 2024
This dealership promised to change the rims on a new purchase of a 2024 Chevrolet Suburban. The vehicle came with black rims and we wanted chrome. The Sales Manager, Emmanuel Reyes stated he was not all purchase of a 2024 Chevrolet Suburban. The vehicle came with black rims and we wanted chrome. The Sales Manager, Emmanuel Reyes stated he was not allowed to alter the vehicle prior to taking delivery, however put in the contract part number 84802385 owed to customer. They also gave us a separate "We Owe" document stating four 22 inch rims with the same part number. They told us it would take a week to order. After almost 2 weeks and two follow-ups on our part, we called the Sales Manager, Mr. Reyes to find out when the rims are expected. Mr. Reyes stated we would not be getting the rims as they were too expensive and the salesman was in big trouble. Mr. Reyes signed the contract authorizing the rims to be ordered. This dealership engages in deceptive business practices. We filed a complaint with the Florida Attorney General Office and Florida Department of Highway Safety and Motor Vehicles. I would never buy or use this dealership as they would do anything for a sale including ripping off a customer. 7 minutes ago See more More
by erose591
Employees Worked With
Emmanuel Reyes, Sales Manager , Paul Nunes, salesman s
December 21, 2024
Terrible customer service. Their Service Manager Mike is a liar. He refused to honor an agreement we had. I even have documented proof of it. Their receptionist Glynn in the Se Their Service Manager Mike is a liar. He refused to honor an agreement we had. I even have documented proof of it. Their receptionist Glynn in the Service area also sucks and doesn’t get anything done you ask him, make sure you don’t trust these 2 with anything in there. This dealership sold me a damaged car that had battery problems and side mirror problems. These 2 who were suppose to help me figure out a solution only made things extremely worse on top of that I’ve lost a lot of money because of them. Chevrolet dealership would be a better place if Glynn and Mike didn’t work there. More
by Jonathanmassanga
Employees Worked With
Manager Mike, and Glynn
December 03, 2024
Bought a car from this dealership within 300 miles of driving the car had a def exhaust system leak. This should have been seen in the inspections. The bmw servicer said that this should have been seen o driving the car had a def exhaust system leak. This should have been seen in the inspections. The bmw servicer said that this should have been seen on the inspections meaning they lied about it before they sold it. Very inconvenient and very unhappy More
by Sakerkhanu LoPizzo
Employees Worked With
Amin Hajji
November 14, 2024
The buying process was easy and straightforward I forgot the person name that helped us out but he helped us pick out the traverse and we test drove it and we had couple concerns and he let the people check the person name that helped us out but he helped us pick out the traverse and we test drove it and we had couple concerns and he let the people check it out and less than 2 hours later we were on our way !!!! More
by kahdijahjoseph21
Employees Worked With
I forgot it was Job Lucien associates
November 02, 2024
Marquis was incredibly helpful in making the purchase of my new Santa Fe as painless and smooth as possible. His knowledge and experience of the whole process from start to finish was shown throughout. This my new Santa Fe as painless and smooth as possible. His knowledge and experience of the whole process from start to finish was shown throughout. This is where I’ll be buying my cars from now on. More
by Irislwelch
Employees Worked With
Marquis Oliver
October 15, 2024
Very friendly staff, the place was clean, including the bathrooms, the waiting room, comfortable and cool. We received quality treatment, they make you feel like a family, and I did not receive any pressur bathrooms, the waiting room, comfortable and cool. We received quality treatment, they make you feel like a family, and I did not receive any pressure to buy, a large parking lot and very close to my house. More
by rmo458
Employees Worked With
Luis Martinez
October 06, 2024
Great service, great experience. All the guys there went above and beyond to ensure I had a great experience. Very friendly, and they all seemed to be very knowledgeable about their All the guys there went above and beyond to ensure I had a great experience. Very friendly, and they all seemed to be very knowledgeable about their vehicles. Will definitely be sticking with Chevy. More
by daltonm1771
Employees Worked With
Marcus Miranda, Job
