AutoNation Chevrolet West Austin - Service Center

Autonation Chevrolet West found us the car we wanted last December when nobody else had any cars to sell. When we went to get our car serviced I noticed the large inventory of new cars and trucks now in stoc December when nobody else had any cars to sell. When we went to get our car serviced I noticed the large inventory of new cars and trucks now in stock. Their service department was fast and efficient. I would recommend them to anyone looking to buy a new vehicle or get their Chevy serviced. More

These people sell their vehicles with a 100 day powertrain warranty ... I had problems with the 2014 Jeep Cherokee Trailhawk that they sold me within the 1st few days ... They had to send it to the powertrain warranty ... I had problems with the 2014 Jeep Cherokee Trailhawk that they sold me within the 1st few days ... They had to send it to the Dodge, Chrysler, Jeep Dealership and they did pay over $5,000.00 to get it repaired ... Immediately after I got it back from them the battery was so low that it began to drag really bad when I would start it up ... I took it to O'Reilly Autoparts so they could check if it was the battery not holding charge or the alternator not charging it ... They told me that it was the battery not holding charge so I called AutoNation and they were telling me that this would be the last repair that they would be providing for me under that 100 day warranty, even though I still had approx 35 days left on it ... It continues to give me the same original problem where for the 1st 30 miles after I fill up of gas and I'm at a stop light or driving really slow it shifts in and out of neutral all on it's own with the dash light saying that I need to put it in park before I can put it in drive again and 50% of the time it even dies out ... AutoNation told me that I'm on my own with any further repairs cause they already put too much money into it, even though I still have approx 30 days of warranty left on it ... I will NEVER purchase a vehicle from this dealership again and I do NOT recommend anyone else to either !!! More

I purchased a 2022 Chevy Tahoe from this dealership. The experience has been great. All sales and service staff have been very professional. Would recommend dealership to anyone considering a new vehic The experience has been great. All sales and service staff have been very professional. Would recommend dealership to anyone considering a new vehicle. More

Jaden was awesome. He was very thorough and also very provided updates as the service was taking place. He was very thorough and also very provided updates as the service was taking place. More

Jaden Selucky was great. Reviewed everything with me and got me in and out quickly. Reviewed everything with me and got me in and out quickly. More

Great Job, the whole team offered great customer service and overall good customer experience. Will be back. and overall good customer experience. Will be back. More

Terrible maintenance service! They expect you to leave your vehicle for days before they will even looking at it! Apparently they have no idea what an “appointment” means. They expect you to leave your vehicle for days before they will even looking at it! Apparently they have no idea what an “appointment” means. More

Service was quick , Jaden was amazing, super nice polite and keep informed via texts. Thank you and keep informed via texts. Thank you More

Jaden is amazing , nice and polite , job was Done before expected and the car was super clean expected and the car was super clean More

I always get great service from this location, and my tech was as great as any other tech I've worked with here. I will always bring my truck here for service. tech was as great as any other tech I've worked with here. I will always bring my truck here for service. More