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AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.5
236 Reviews

236 Reviews of AutoNation Chevrolet West Austin - Service Center

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December 01, 2022

Haden Selucky is in point when helping me. It's the 3rd time he's helped, and is an easy going guy. Love it when I deal with someone who's knowledgeable and who remembers an appreciated custom More

by jdm.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Dec 02, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to Haden here at AutoNation Chevrolet West Austin! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 29, 2022

Jadon was an excellent Service Advisor. He took the time to listen and answered all my questions. More

by J.Shamblott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadon
Nov 30, 2022 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 28, 2022

The After Sales Specialist in the Service Department was knowledgeable and accommodating to my need to replace a damaged tire. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Nov 29, 2022 -

AutoNation Chevrolet West Austin responded

Hi Gary, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

November 24, 2022

Jaden and Autonation took great care on my 60k service for my Equinox. Efficient, knowledgeable and friendly. More

by maryannwalshwolff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden
Nov 25, 2022 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 17, 2022

I've been a customer at AUTONATION Wesy Austin for almost two decades. I keep coming back because of the folks I friended there and the bond we have built. With that said, in recent days when I have had to More

by motor14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Nov 21, 2022 -

AutoNation Chevrolet West Austin responded

Hello, We appreciate you taking the time to leave us a response, If you are willing, please call our General Manager at (512) 309-0028 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 14, 2022

Friendly staff and excellent service, I would recommend Auto Nation North Austin for your next service needs More

by Mherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden
Nov 18, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 08, 2022

The team was very responsive to my issues and resolved them quickly. Great work Autonation Team. More

by austruckowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, George
Nov 16, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2022

Made an appointment and dropped off vehicle the day before. After a week of little to no correspondence, inquired as to when they would diagnosis the issues. They were not even able to give me a day or More

by nicarevalo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure of names
Nov 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help.

October 20, 2022

Great service when I pull in, kept informed, and notified right away when my truck was ready. More

by Mark33166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 14, 2022

I have went to this dealership for years. Always professional and timely and job done right. More

by rodney1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 19, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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