AutoNation Chevrolet West Austin - Service Center

Fast and friendly service! I really appreciate they provide service on Saturdays. Jaden was awesome! I really appreciate they provide service on Saturdays. Jaden was awesome! More

Jaden is the reason i go here. Hes great! Treats me with a professional demeanor. Hes great! Treats me with a professional demeanor. More

This is the dealer where I have bought my last three cars. They have done an excellent job servicing my vehicles. cars. They have done an excellent job servicing my vehicles. More

Jaden in their service department has always taken care of my family, whether a recall or regular service he truly understands what it means to go above and beyond, proof that it is the people that make th of my family, whether a recall or regular service he truly understands what it means to go above and beyond, proof that it is the people that make the best experience! More

Service department was helpful and fast. Jayden was knowledgeable, not pushy with up sales, and very personable. Jayden was knowledgeable, not pushy with up sales, and very personable. More

Worst experience I've ever had to deal with, with any dealership related to the Service department. Service department is severely mis-managed and understaffed. Was told my vehicle's issues would be diag dealership related to the Service department. Service department is severely mis-managed and understaffed. Was told my vehicle's issues would be diagnosed within 1 - 2 weeks, it was actually 4 weeks before it was even looked at by a service tech - took a total of 5 weeks to get my vehicle returned and only 1/3 of the issues resolved. I was also told by service department that the other issues I had concerns with are 'normal' - I've owned (2) other of the exact same truck, these issues were never present. During my 5 weeks, I also had to rent a vehicle on my dime for work that is under Auto nation's 4,000 vehicle purchase warranty. Jaden (my service rep.) unfortunately had his hands tied due to poor management, but nevertheless I'm stuck with a $1200 rental vehicle bill, a missing trailer hitch (stolen during this 5 week period), and only 1/3 of my vehicle issues resolved. Highly recommend you never buy a vehicle here, so you don't have to deal with servicing a vehicle here. More

I have had good experiences working with Jaden. He is always professional and very informative. It is also nice to see the same service person when I go in. He is always professional and very informative. It is also nice to see the same service person when I go in. More

Jaden was very professional and explained all service options that would be performed. He also explained my maintenance contract and extended warranty. options that would be performed. He also explained my maintenance contract and extended warranty. More

Jayden was ready when I got there. Kept me posted on the progress of my truck. Explained what they found and what the resolution was. Was concerned about my brakes and they cleaned the Kept me posted on the progress of my truck. Explained what they found and what the resolution was. Was concerned about my brakes and they cleaned them up. More

I had a really pleasant experience on my last car service appointment. Outstanding customer service by Jaden Selucky, who went above and beyond to help me with some issues I had and made sure everything was appointment. Outstanding customer service by Jaden Selucky, who went above and beyond to help me with some issues I had and made sure everything was perfect and on time. This is the second time that Jaden is my service advisor and I couldn’t ask for a better one. He’s extremely helpful and professional. More