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AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.5
236 Reviews

236 Reviews of AutoNation Chevrolet West Austin - Service Center

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June 06, 2023

Overall best service dealings I've ever had for a vehicle--easy to make prompt appointments, service personnel polite and professional, waiting room spacious and pleasant. More

by harry.greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose B.
Jun 09, 2023 -

AutoNation Chevrolet West Austin responded

Hi Harry, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 30, 2023

Tim and Rick were instrumental in getting my Equinox taken care of and back to me! More

by jkirkland
Recommend Dealer
Yes
Employees Worked With
Tim Scott, Rick G.
Jun 02, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

It wasn’t too terrible of a wait, and my advisor was very helpful . Appreciate the quality and time taken to get it done right More

by mevaldovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Benitez
May 19, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Vince was knowledgeable when it came to his recommendations for my vehicles 45k mile service. I would recommend him for your service needs. More

by richard.jinx.ramirez
Recommend Dealer
Yes
Employees Worked With
Vince
Apr 24, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

April 13, 2023

Clean, pretty good coffee, and good service rep. Easy on line appointment application. Jaden kept me aware of progress through text while waiting More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hello Drew, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

Excellent and quick service! Knowledgeable and helpful staff. Will definitely recommend to family and friends! More

by carlyhouzenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, Jose
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2023

I would rate the service department a 5 out of 5. Jayden is the BEST service advisor!!! Usually, I am skeptical of service advisors however I trust him with no hesitation!! Thank you, Jayden!! More

by Bobbob77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 11, 2023

Website is garbage, and seemingly the only way to communicate. No one answers the phone at service, or parts. Service rep was not clear on scope of work and did not communicate ability or schedule c More

by Amassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember the names
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi Amassey, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 10, 2023

Good work, done quickly. They were friendly and helpful. I did have an issue scheduling my appt at first but they fixed it. More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 08, 2023

Dylan was excellent! He is very helpful and knowledgeable. The service I needed was done by Jose. He did a great job and the service was done quickly! I will definitely More

by carlyhouzenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, Jose
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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