AutoNation Chevrolet West Austin - Service Center

Most every time I've been to Auto Nation, my experience was perfect. However, this last time was quite disappointing. I was there because I got a notice from them that I should come in for a "winter chec was perfect. However, this last time was quite disappointing. I was there because I got a notice from them that I should come in for a "winter check", so I made an appointment and went. What should have taken 30 - 45 minutes ended up keeping me there for several hours with no one informing me of why. I started bugging folks and finally somebody got to checking and discovered that my battery was low and I needed a new one. In the end everything was taken care of but it's a really good thing I'm retired and have all the time in the world to sit in an auto dealership. More

This placed it's very good in services from representatives as Jaden Selucky. Exellent customer service ,and really good place to visit. representatives as Jaden Selucky. Exellent customer service ,and really good place to visit. More

It is the only place I would take my car for services after the not so good experience from a prior shop. after the not so good experience from a prior shop. More

excellent service. jaden selucky was prompt and forthcoming on the status of the work to my vehicle. highly recommend this dealership. jaden selucky was prompt and forthcoming on the status of the work to my vehicle. highly recommend this dealership. More

Great service at a great price! Pat kept me informed about the progress and explained the inspection process very well for a problem which I reported. I wish they improve the waitin Pat kept me informed about the progress and explained the inspection process very well for a problem which I reported. I wish they improve the waiting-period - it took ~2 hr. for them to start working on my vehicle though I had an appointment and reached on time. More

Andrew did a great job getting me checked in and Patrick for finished the paperwork in a timely manner. Both Andrew and Patrick were courteous and professional. I was very pleased. for finished the paperwork in a timely manner. Both Andrew and Patrick were courteous and professional. I was very pleased. More

In 2016 I purchased a 2012 2SS Camero from AutoNation Chevrolet West Austin and remain very pleased with the vehicle and the maintenance services provided since, including friendly, timely, and reasonabl Chevrolet West Austin and remain very pleased with the vehicle and the maintenance services provided since, including friendly, timely, and reasonably priced attention. More

Persistent problem which you worked out after much effort . Pat kept me informed of progress and assisted me throughout . Pat kept me informed of progress and assisted me throughout More

Our Service manager was off the charts when it came to customer care!! Patrick was our Man! customer care!! Patrick was our Man! More

Jaden is the best part of coming in and having my car serviced. 5 star! serviced. 5 star! More