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AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.5
236 Reviews

236 Reviews of AutoNation Chevrolet West Austin - Service Center

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March 08, 2022

My advisor Patrick Moore always takes the best care of me. He listens to what my request is but also reviews what is needed per the vehicle recommendations. So easy to work with Patrick and AutoNation. More

by Klavender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Mar 11, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2022

Andrew Moore was SO great to work with. He took very good care of me. More

by edwina90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
Mar 11, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

I received courteous, responsive and responsible service from Patrick. I could not be more satisfied. More

by david.spence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 10, 2022 -

AutoNation Chevrolet West Austin responded

Hello David, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2022

Andrew was really nice and very helpful taking in my car. Made sure to communicate w/ me about my car via text me. The pick up process was easy and quick. More

by AustinReviewer22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew and the person that assisted me with pick up.
Mar 04, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2022

William Sturgeon, the general manager, always takes very good care of me every time I bring my corvette in. Really appreciate him always going the extra mile More

by Emckenziepoker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Sturgeon
Mar 03, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help.

Mar 03, 2022 -

Emckenziepoker responded

I've already spoken with him a lot. There's nothing anyone can do. Even after all of that time, you guys STILL didn't even fix everything. There's still an issue with the sunroof which I will be taking somewhere else and including that in the lawsuit.

February 27, 2022

Service was excellent and finished timely. Employees completed requested service quickly and kept the car clean throughout More

by valdredge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Mar 02, 2022 -

AutoNation Chevrolet West Austin responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 25, 2022

Absolutely love this place! !! Please run to this dealership if you need anything done to your vehicle Bryan Burt will have you in and out in no time!!! More

by bridgetmacias25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan burt
Mar 02, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 23, 2022

Good experience with my service advisor. Time expectation was on the par. Scheduling was a phone call away. I would definitely recommend AutoNation Chevrolet West Austin to my family and fri More

by anishprasla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young Guy. sorry i dont rmbr his name
Feb 26, 2022 -

AutoNation Chevrolet West Austin responded

Hello Anishprasla, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

Had a great experience, everything was handled in a efficient and timely manner, and the service guy was friendly and helpful. More

by chibi.davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Feb 26, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2022

Most every time I've been to Auto Nation, my experience was perfect. However, this last time was quite disappointing. I was there because I got a notice from them that I should come in for a "winter chec More

by chevy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
Feb 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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