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AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.4
237 Reviews

237 Reviews of AutoNation Chevrolet West Austin - Service Center

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April 26, 2022

Excellent experience just went in for my first Maintenace oil and tire rotation and standard check. Didn't know that the first visit was free. More

by tony.ball01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Apr 28, 2022 -

AutoNation Chevrolet West Austin responded

Hi Tony, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 25, 2022

Brought my truck in for routine service plus a couple of add on maintenance items. Had a great experience from the start with Jadon and communicating the process, to the speed as to how quickly the work wa More

by Scotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jadon Selucky
Apr 27, 2022 -

AutoNation Chevrolet West Austin responded

Hi Scotty, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2022

4th time to bring my Volt in for "Parking Brake Problem". This time they replaced the Shift Assembly. So far after one week, the problem has not occurred. I believe this is a Chevrolet Problem, not a deale More

by EE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
Apr 27, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2022

Olavo L. Austin, TX Although I had better experiences in the past, this time was way different. The service adviser has been always the same and a very poli More

by oleite
Price
Recommend Dealer
No
Employees Worked With
p. moore
Apr 27, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (512) 309-0028 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 24, 2022

I have been coming to AutoNation since August 2017. In December 2021 I had a terrible repair experience with a new service writer and thought I would give it another try this month with a different ser More

by paula.snyder59
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Moore
Apr 26, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help.

April 23, 2022

DO NOT USE THIS DEALERSHIP! Irresponsible and negligent. They Do not help customer at all More

by V. Faz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Sturgeon, Bobby Flores
Apr 26, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help.

April 23, 2022

Walked-In for an oil change. They were busy but still took me. They were very professional in their service. More

by Tonto8597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
.Jaden
Apr 26, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

I have been using this dealership since 1999 where I bought my new vette and then my other car. More

by ZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Apr 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 20, 2022

Very professional staff and courteous. The attention that was given to the customer is appreciated More

by The Veteran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Apr 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 09, 2022

Patrick, service manager was extremely helpful. Quick follow up and communication. Found a less costly solution. More

by Rbspann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in service
Apr 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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