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AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.5
236 Reviews

236 Reviews of AutoNation Chevrolet West Austin - Service Center

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May 09, 2022

I had an appt for an oil change. I got checked in and service rep said the wait time was 2 & 1/2 hours. Service rep very apologetic and said the they were short on techs. I left to g More

by Steve H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unk
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May 11, 2022 -

AutoNation Chevrolet West Austin responded

Hi Steve, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 309-0028. We hope to hear from you.

May 05, 2022

Service writer, Brandon, was extremely helpful. Service, as always, was impeccable. Have only had this vehicle serviced by AutoNation since its purchase in 2016. Have nothing but the highest reg More

by dwyer.tj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 09, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 05, 2022

Automation west always takes care of what I need. Everything is always perfect and professional More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
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May 09, 2022 -

AutoNation Chevrolet West Austin responded

Hi Anthony, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2022

Service writer I had was very good and very friendly. He answered any question I had . Great group Tony More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew ,Moore
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May 09, 2022 -

AutoNation Chevrolet West Austin responded

Hi Tony, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 04, 2022

Easy to make appt and job done in a timely manner. Feel confident and we will return. More

by Susie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
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May 07, 2022 -

AutoNation Chevrolet West Austin responded

Hi Susie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 04, 2022

My Vette had a bad choke and wire harness on plug #8 which was replaced, Patrick was professional and got it completed smoothly. More

by Dimitris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Report | Print
May 07, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 03, 2022

I have been using Autonation since I purchased the vehicle here 8 years ago. Always excellent service, friendly and knowledgeable technicians. More

by jdavra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
Report | Print
May 06, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2022

I was able to make an appointment within a few days. The service rep was very helpful and responsive. More

by Sappusmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
Report | Print
May 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 29, 2022

great service and will return for service in the future. service attendant was very good More

by steven.bass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andrew
Report | Print
May 03, 2022 -

AutoNation Chevrolet West Austin responded

Hi Steven, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 26, 2022

Excellent experience just went in for my first Maintenace oil and tire rotation and standard check. Didn't know that the first visit was free. More

by tony.ball01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Report | Print
Apr 28, 2022 -

AutoNation Chevrolet West Austin responded

Hi Tony, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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