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AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.4
242 Reviews

242 Reviews of AutoNation Chevrolet West Austin - Service Center

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June 10, 2022

My service advisor Jayden was great to work with. He helped me to get an appointment, accurately quoted me for the work I needed on my car, communicated well and made the experience easy. More

by jennyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayden
Jun 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 08, 2022

Great customer service from start to finish! Clearly communicated the work that would be done. More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Jun 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi Kimberly, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 07, 2022

My truck hoses broke after having it 5 months had to pay $ 1100. I was not offered much help. When I got my truck back it was dirty. It took 11 days before I found out what was wrong with my truck. I More

by Rickwms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabriel
Jun 09, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we are deeply disappointed by your experience at AutoNation Chevrolet West Austin. If you'd like, please contact our General Manager at (512) 309-0028. We'd appreciate the chance to make your experience a positive one.

June 05, 2022

I setup an appointment to have my vehicle serviced by Jaden Selucky . I was in an out in a very timely manner. As always Jaden is I believe very customer focused and goes above and beyond to please his More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Jun 06, 2022 -

AutoNation Chevrolet West Austin responded

Hi Bruce, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2022

Excellent service writer Thomas moore successfully diagnosed a difficult issue with my Corvette ZO6 coupe More

by Will_shepherd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Moore
May 31, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

May 30, 2022

Unprofessional, could not help at all, I asked them to fix a problem but they asked me did I have a wheel popper for my car or else they couldn’t fix it More

by Kendraspalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I forgot
May 31, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help. We look forward to hearing from you soon.

May 26, 2022

serviced provided by Patrick Moore has been consistently good over the years I was there for 25k service More

by shack nail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
patrick moore privided great service
May 29, 2022 -

AutoNation Chevrolet West Austin responded

Hello Shack, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2022

The service consultant was very professional and helpful. The oil change was conducted quickly and efficiently. More

by jeannestamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Burt
May 29, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 25, 2022

My Service Advisor-Patrick Moore is dedicated to providing the highest service level possible. His approach puts me at ease and that allows me to trust his advice. More

by CJTahoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
May 26, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 17, 2022

AutoNation West Austin Took care of all my car maintenance needs that were necessary to keep my car running really well! More

by cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan burt
May 20, 2022 -

AutoNation Chevrolet West Austin responded

Hi Cathy, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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