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AutoNation Chevrolet West Austin - Service Center

Austin, TX

4.4
242 Reviews

242 Reviews of AutoNation Chevrolet West Austin - Service Center

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September 26, 2022

Jaden Selucky was great. Reviewed everything with me and got me in and out quickly. More

by GIOI24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Oct 02, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Great Job, the whole team offered great customer service and overall good customer experience. Will be back. More

by carlos.terrazas915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Sep 26, 2022 -

AutoNation Chevrolet West Austin responded

Hi Carlos, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 17, 2022

Terrible maintenance service! They expect you to leave your vehicle for days before they will even looking at it! Apparently they have no idea what an “appointment” means. More

by Tbradle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick
Sep 21, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (512) 309-0028 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

September 17, 2022

Service was quick , Jaden was amazing, super nice polite and keep informed via texts. Thank you More

by buck0606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Sep 20, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2022

I always get great service from this location, and my tech was as great as any other tech I've worked with here. I will always bring my truck here for service. More

by Chevy Truck Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 19, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 15, 2022

Jaden is amazing , nice and polite , job was Done before expected and the car was super clean More

by buck0606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden selucky
Sep 19, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 12, 2022

Oil Change, tire rotation and fuel filter replacement was completed in a timely manner. Waiting room was nice, walked around looking at new vehicles, although not many to look at. More

by garym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 15, 2022 -

AutoNation Chevrolet West Austin responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 08, 2022

Service consultant is very nice and professional. He always gets me in even without an appointment. Always conducted himself in a nice and professional manner. They always get the work done in a time More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Sep 12, 2022 -

AutoNation Chevrolet West Austin responded

hi, we are pleased to hear you had such a positive experience with us, Adam! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2022

Had electrical problem with door locks, took over 2 weeks, but looks like they got it this time, last time it was in for a week but did not find it. Electrical problems can be a nightmare. More

by jbingham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Sep 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (512) 309-0028.

September 07, 2022

Since this vehicle was purchased from this desler, I have had nothing but great service. I would recommend this service department to any owner of a Chevrolet. More

by jimmyanthony41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Sep 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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