Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Chevrolet West Austin
Austin, TX
549 Reviews
AutoNation Chevrolet Austin carries an extensive selection of new and pre-owned cars, trucks, vans, crossovers and SUVs in AUSTIN. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next Chevrolet, at AutoNation Chevrolet Austin, we have competitive lease specials on new Chevrolet vehicles. AutoNation Chevrolet Austin also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 549 reviews
March 24, 2022
I appreciate auto nation for keeping my Chevy Malibu in good condition and extremely satisfied of the work also . The service was great and everything was done in a timely manner, I would recommend anyone good condition and extremely satisfied of the work also . The service was great and everything was done in a timely manner, I would recommend anyone to go to AutoNation Chevy West for any kind of service for they’re Chevy Thanks AutoNation. More
by Sherry Manson
Employees Worked With
Ernesto Olvera
March 23, 2022
Sergio Ramirez was our salesman during the process of purchasing our 2022 Traverse 1z Redline Edition. He was a wealth of information, assistance and patience. Sergio walked my husband and I through all purchasing our 2022 Traverse 1z Redline Edition. He was a wealth of information, assistance and patience. Sergio walked my husband and I through all the steps, including the initial locating of a vehicle that met my needs, but also through the post purchase exploration and set-up of the Traverse. Very grateful for his kindness, too! Definitely pleased with the service and assistance received by AutoNation Chevrolet West Austin. More
by Rae P.
Employees Worked With
Sergio Ramirez
March 23, 2022
Make an appointment for check engine light, oil change and inspection. Dropped car off at appointed time. Took 4 days for it to even be looked at. I agreed to the check engine work and oil change. D and inspection. Dropped car off at appointed time. Took 4 days for it to even be looked at. I agreed to the check engine work and oil change. Done in a few more days. Checked via the Chevy app each day looking for veh status – so I knew each day’s veh health, fuel status and mileage. Inspection work just sat. After a number of days, told that it needed to be driven – no more than 40 miles (2 drive cycles). A few more days. Could see the mileage go up by 40 miles and fuel status drop. Still no inspection. Drove another 20 miles. After 3 weeks, AutoNation “gave up” and told me they could not get it to pass inspection (sensors to initialize). Offered a $150 discount on check engine and oil change work. Picked up car and noticed that work included (per paperwork) draining and cleaning of fuel. That was NOT done. Cas tank was not refilled (I saw its status each day), so I question what was really done for $1400. Only provided $75 credit even though offered $150. Still no inspection. Had to wait around to pick up car… many employees about, but no one could help me. Had to wait for a specific service advisor, who was elsewhere. Car was garaged and immaculate when dropped off – returned filthy. Very unhappy with experience. More
by PeterS
Employees Worked With
Patrick Moore
