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AutoNation Chevrolet West Austin
Austin, TX
555 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 555 reviews
April 24, 2022
I have been coming to AutoNation since August 2017. In December 2021 I had a terrible repair experience with a new service writer and thought I would give it another try this month with a different ser In December 2021 I had a terrible repair experience with a new service writer and thought I would give it another try this month with a different service writer when my vehicle required repairs. Once again this was a terrible experience and picked up my vehicle when it had not been looked at for 3 days and no idea when it would be. The service writer was not at fault. This goes higher up to owners & upper management who does not take care of their employees. I took it to a different dealership where I had a great experience and my vehicle was diagnosed and repaired in one day. One more note and my vehicle will be paid off and looking to purchase a 2nd vehicle. I will buy it from the dealership where I had great service. Was told at AutoNation that you are understaffed and obviously overbooked and you don't even have a service manager. Obviously you do not take care of your employees which is painfully obvious to your customers. I am through with AutoNation. More
by paula.snyder59
Employees Worked With
Andrew Moore
April 23, 2022
Gary Crupper was great! He.called right away after I requested info through a web page. He was very informative and attentive without being pushy.He was very personal, which He.called right away after I requested info through a web page. He was very informative and attentive without being pushy.He was very personal, which put us at ease. Great experience. We are happy with the car we bought. More
by Happy buyer
Employees Worked With
Gary Crupper and his manager
April 18, 2022
Buying my used car from AutoNation was a nice experience. My salesman Carl was friendly and professional. I would definitely buy from them again and highly recommend them. My salesman Carl was friendly and professional. I would definitely buy from them again and highly recommend them. More
by RJudkins
Employees Worked With
Carl Brooks
