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AutoNation Chevrolet West Austin

Austin, TX

4.6
549 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 549 reviews

July 12, 2022

FROM MY FIRST CONTACT WITH GEORGE UNTIL THE END,EVERYTHING WAS JUST GREAT.I LOVE MY 2013 MAZDA 2 More

by Budster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GEORGE
Jul 14, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 07, 2022

Had an 8:00 AM appointment for oil change. Reached on time and told them that I will be waiting. I was told that it will take one and half hour. After two hours I asked them how much longer it More

by muditchandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 08, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Austin take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (512) 309-0028 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 02, 2022

Had a 10 am appointment they said it be about 2 hrs behind. It was 3 1/2 hr before they finished. Oil change and tires blanched and rotated. Not very happy this time. Mr Payne I guess I should have More

by bdpayne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky was very nice and professional.
Jul 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi Feel free to stop by if you ever need any more help. for taking the time to leave us feedback.

July 01, 2022

Outstanding. Finished my oil change a little before they said it would be done. Great! More

by jdvilla12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 04, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2022

No wait great service staff complete communication. .what more do you want!!! Always a great experience Thank you Patrick!! More

by clhilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 04, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 30, 2022

They made my car buying experience the easiest and best experience I’ve ever had buying a new car. The sales team took every effort to make sure I was satisfied from beginning to end. More

by BoomerATX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Brooks, Joe Cerda
Jul 04, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 30, 2022

Everyone was very helpful and courteous, I had been to 2 other Chevy dealerships and autonation was the best by far More

by chrismzub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 04, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 29, 2022

I had a great experience everyone was friendly and everything went smooth. I recommend this dealership to anyone and everyone!!!!!! More

by desireemarciel
Recommend Dealer
Yes
Employees Worked With
Carl brooks
Jul 01, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2022

I would like to thank my Service Adviser , Patrick Moore, for his professionalism, honesty and customer service skills! More

by Igor B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Jul 01, 2022 -

AutoNation Chevrolet West Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 29, 2022

Scott Foss was the Rep that helped me through my purchase. And he was very informative of my questions and concerns. And also being able to accommodate my budget. Kudos to Scott. More

by andmat469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foss
Jul 01, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Scott here at AutoNation Chevrolet West Austin! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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