AutoNation Chevrolet West Austin

Great dealership very nice employees great customer service it was a very pleasant car buying experience service it was a very pleasant car buying experience More

Service Rep (Patrick Moore) and Service Technicians spent considerable time and effort to identify and repair/replace a leaking rear AC Condenser. considerable time and effort to identify and repair/replace a leaking rear AC Condenser. More

Found the vehicle that I wanted online and confirmed it was going to be there the next day as I was travelling from Houston to buy. Through a mix up the vehicle was given as a loaner before I arrived on si was going to be there the next day as I was travelling from Houston to buy. Through a mix up the vehicle was given as a loaner before I arrived on site. The sales person went above and beyond to retrieve the vehicle and make sure I was satisfied. Would definitely recommend purchasing from AutoNation West Austin More

Oil not changed on my vehicle yesterday. Today, the oil level is low and oil is still dirty. Multi-point inspection not done on the Fiat. Fluids- not filled. No windshield washer fluid. O Today, the oil level is low and oil is still dirty. Multi-point inspection not done on the Fiat. Fluids- not filled. No windshield washer fluid. Oil change indicator light still blinking and oil change red light still on and reads at the same level. My appointment was scheduled at 1 pm on Thursday, Aug 11 and this Autonation had me waiting almost 3 hours, from 1:10 pm to 4 pm. Also, the time is missing on the invoice. Service technician who did the oil change, his name- technician's name or initials - missing green document. My car key was never tagged. This dealership Autonation does not deserve a one star. This dealership, Autonation's credibility is gone. This Autonation charged me for oil change not completed at all. And had me waiting for nothing. This Autonation's service agents and service technicians are horrible for getting over on customers similar to me. More

Great Attention to details and I would recommend to a Friend with a friendly staff that provides additional options. Friend with a friendly staff that provides additional options. More

I was able to get in and out in a timely manner Thank you auto nation auto nation More

As always, Bradley was detailed, customer service aware, prompt, knowledgeable, conscientious and true to his word. Great customer service skills and people skills. Honest and pleasant. prompt, knowledgeable, conscientious and true to his word. Great customer service skills and people skills. Honest and pleasant. More

Great service … the technician was in contact all throughout the process which made the whole appointment so very smooth. throughout the process which made the whole appointment so very smooth. More

Jaden was my service advisor he was awesome and quick with helping me with my truck situation A1 service... with helping me with my truck situation A1 service... More

Conchetta was fabulous. She answered all our questions accurately, was patient, responsive and knowledgeable. She made the process easy and low stress. She answered all our questions accurately, was patient, responsive and knowledgeable. She made the process easy and low stress. More