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AutoNation Chevrolet West Austin

Austin, TX

4.6
549 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 549 reviews

September 12, 2022

It has been my experience that AutoNation West Austin has always done their best to see that I am completely satisfied. More

by motor14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark L
Sep 16, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 08, 2022

Service consultant is very nice and professional. He always gets me in even without an appointment. Always conducted himself in a nice and professional manner. They always get the work done in a time More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Sep 12, 2022 -

AutoNation Chevrolet West Austin responded

hi, we are pleased to hear you had such a positive experience with us, Adam! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2022

Had electrical problem with door locks, took over 2 weeks, but looks like they got it this time, last time it was in for a week but did not find it. Electrical problems can be a nightmare. More

by jbingham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Sep 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (512) 309-0028.

September 07, 2022

Since this vehicle was purchased from this desler, I have had nothing but great service. I would recommend this service department to any owner of a Chevrolet. More

by jimmyanthony41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Sep 12, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 02, 2022

excellent service. good service sellers are very professional, responsible and nice. I love my new car… thank you🙂 More

by Alejandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Sep 07, 2022 -

AutoNation Chevrolet West Austin responded

Hi Alejandra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 31, 2022

Service is always excellent. Very professional and show a concern for me as a customer both in the time it takes to complete the work and the cost. I appreciate that their rega More

by SWL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Moore
Sep 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 30, 2022

These guys are unprofessional and try to take advantage of consumers. I had a car to sell and they bated me with a high value just to get me to bring the car to them for evaluation. Little did they know I More

by peisele1956
Recommend Dealer
No
Employees Worked With
Joseph Dillard
Sep 04, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (512) 309-0028 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 28, 2022

Shopping Experience was quick and easy. Angel was a amazing sales person. Would highly recommend More

by Rambal80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ramirez
Sep 02, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

August 24, 2022

I have had my share of problems with my 2015 4WD Tahoe LT since the new purchase here. The dealer itself has been as fair as possible and treat me as a valued customer. The GM named Will helped and pushed m More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Aug 29, 2022 -

AutoNation Chevrolet West Austin responded

Hi Bob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2022

Our second time buying at Auto Nation and both times the experience has been just how you want to buy a car. We live closer to San Antonio but choose to drive the 2 hours. I love how quick and easy the buy More

by Ricrayos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milo, Phillip
Aug 27, 2022 -

AutoNation Chevrolet West Austin responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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