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AutoNation Chevrolet West Austin

Austin, TX

4.6
549 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 549 reviews

September 18, 2022

It was a long wait but they were all great, they staying until 8:30 PM, while they close at 8 and helped me out with all the paper works to set me up, I really appreciated their help finding me the right ba More

by firdous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Baldauf
Sep 21, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 17, 2022

Terrible maintenance service! They expect you to leave your vehicle for days before they will even looking at it! Apparently they have no idea what an “appointment” means. More

by Tbradle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick
Sep 21, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (512) 309-0028 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

September 17, 2022

Don't order a vehicle with them, get from the lot other wise it'll take them 3 months to get your car and they will re-do the numbers on the day you pick up the car. When you arrive to pick up your car, it More

by Shay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan
Sep 21, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet West Austin. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (512) 309-0028 so we can work towards a resolution. We look forward to hearing from you. Take care!

September 17, 2022

Service was quick , Jaden was amazing, super nice polite and keep informed via texts. Thank you More

by buck0606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Sep 20, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

The dealership was very attentive when I was there to buy but when I came back for picking up my tags etc it was if I wasn’t even there. Finally after 25 minutes & a call to the cell phone if my sales rep wh More

by wimberleyjudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
Sep 19, 2022 -

AutoNation Chevrolet West Austin responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 16, 2022

Everyone was knowledgeable, nice and helpful. We had a very pleasant car buying experience..Thank you, George and AutoNation More

by xoxo4185
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector, George
Sep 19, 2022 -

AutoNation Chevrolet West Austin responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 15, 2022

I always get great service from this location, and my tech was as great as any other tech I've worked with here. I will always bring my truck here for service. More

by Chevy Truck Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 19, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 15, 2022

Jaden is amazing , nice and polite , job was Done before expected and the car was super clean More

by buck0606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden selucky
Sep 19, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 14, 2022

My experience with Concetta and hector was amazing and super easy. Thank you for assisting with my purchase More

by Kmorales0687
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Concetta and Hector
Sep 18, 2022 -

AutoNation Chevrolet West Austin responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 12, 2022

Oil Change, tire rotation and fuel filter replacement was completed in a timely manner. Waiting room was nice, walked around looking at new vehicles, although not many to look at. More

by garym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 15, 2022 -

AutoNation Chevrolet West Austin responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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