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AutoNation Chevrolet West Austin

Austin, TX

4.6
549 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 549 reviews

October 07, 2022

These people sell their vehicles with a 100 day powertrain warranty ... I had problems with the 2014 Jeep Cherokee Trailhawk that they sold me within the 1st few days ... They had to send it to the More

by SteveLCIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan, Jayden and Mark ...
Oct 07, 2022 -

SteveLCIII responded

I am VERY unhappy with the way that you all just blow me off by not fullfilling your PROMISE of the 100 day powertrain warranty ...

Oct 13, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Austin take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (512) 309-0028 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 04, 2022

I recently bought a 2014 Tahoe, found it on the site the evening before I went in on the following morning. All the folks from each department that I dealt with were easy to work work and did not try to co More

by skeptic.one
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Hector
Oct 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 03, 2022

I purchased a 2022 Chevy Tahoe from this dealership. The experience has been great. All sales and service staff have been very professional. Would recommend dealership to anyone considering a new vehic More

by mdphillips2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Oct 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

Jaden was awesome. He was very thorough and also very provided updates as the service was taking place. More

by ryan_bertul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Oct 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi Ryan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 30, 2022

Expertise, friendliness, and helpfulness were the qualities that helped me purchase my new car easily. More

by Adriangentry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Elsass, Josh
Oct 05, 2022 -

AutoNation Chevrolet West Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 26, 2022

Jaden Selucky was great. Reviewed everything with me and got me in and out quickly. More

by GIOI24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Oct 02, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Great Job, the whole team offered great customer service and overall good customer experience. Will be back. More

by carlos.terrazas915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden
Sep 26, 2022 -

AutoNation Chevrolet West Austin responded

Hi Carlos, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 19, 2022

Buying my first car was not as painful experience as I thought it would be. They were so helpful working with my budget and credit and I was able to get some wheels in a weeks time. I will definitely be g More

by Somoslyric23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Greenwood, Jason Klein
Sep 22, 2022 -

AutoNation Chevrolet West Austin responded

Hello there! We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 19, 2022

In and out no hassle great store manager set me up with a salesmen got to work maybe 2hrs pay trade off gave me other discounts meet my monthly payments no brainer thanks Auto Nation More

by Raymond Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Brooks easy going friendly
Sep 23, 2022 -

AutoNation Chevrolet West Austin responded

Hi Raymond, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 18, 2022

I searched many auto dealers online in Austin, TX looking for the best deal on a 2021 Kia Soul and AutoNation gave me the best price, straightforward and quick process. Dylan Ling and Angie took care of ever More

by mikalasurf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Ling
Sep 18, 2022 -

mikalasurf responded

You guys are awesome!

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