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AutoNation Chevrolet West Austin

Austin, TX

4.6
549 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 549 reviews

November 17, 2022

I've been a customer at AUTONATION Wesy Austin for almost two decades. I keep coming back because of the folks I friended there and the bond we have built. With that said, in recent days when I have had to More

by motor14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Nov 21, 2022 -

AutoNation Chevrolet West Austin responded

Hello, We appreciate you taking the time to leave us a response, If you are willing, please call our General Manager at (512) 309-0028 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 14, 2022

Friendly staff and excellent service, I would recommend Auto Nation North Austin for your next service needs More

by Mherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden
Nov 18, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2022

This dealership was magnificent! I talked, they listened and delivered. This experience was very friendly. More

by Sarah.m.a.warner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Foss
Nov 20, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2022

Salesman Sean Greenwood is always available and gets my family what we want and need. More

by Irma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Greenwood
Nov 16, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 08, 2022

The team was very responsive to my issues and resolved them quickly. Great work Autonation Team. More

by austruckowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, George
Nov 16, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2022

Great customer service. A real no hassle dealership. A great staff and service center. Very pleased. More

by shope01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Concetta
Nov 14, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 05, 2022

Robert Gonzales was my point of contact during the purchase process. He was excellent in every way. The dealership picked me up at the airport and got me to my new pickup. Thanks More

by TZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady in finance was very helpful
Nov 11, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2022

Made an appointment and dropped off vehicle the day before. After a week of little to no correspondence, inquired as to when they would diagnosis the issues. They were not even able to give me a day or More

by nicarevalo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure of names
Nov 10, 2022 -

AutoNation Chevrolet West Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 309-0028 to discuss what we can do to help.

October 31, 2022

I received excellent service by Carlos , my salesman, and Carla, the sales manager!!! , I highly recommend autoNation Chevrolet AutoNation Chevrolet More

by Noe Fuentes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Chevrolet West Austin responded

Hi Noe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

October 27, 2022

Sales experience was great. No issues there. Service not so much. Car has an issue after 3 weeks from purchase. Left car with service team for almost a week only for them to tel More

by abhijeetrks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Nov 04, 2022 -

AutoNation Chevrolet West Austin responded

Abhijeetrks, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 309-0028. We hope to hear from you.

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