AutoNation Chevrolet West Austin

Customer service is great. No sales team to push you or rush you into a car. No sales team to push you or rush you into a car. More

I worked with Scott Foss on a vehicle purchase at Autonation. Scott was very professional and upfront on the deal and the staff made the transaction very easy. Autonation. Scott was very professional and upfront on the deal and the staff made the transaction very easy. More

Jadon was an excellent Service Advisor. He took the time to listen and answered all my questions. He took the time to listen and answered all my questions. More

The After Sales Specialist in the Service Department was knowledgeable and accommodating to my need to replace a damaged tire. knowledgeable and accommodating to my need to replace a damaged tire. More

Straightforward simple solution, No hassel and top dollar for trades. Great experience! Thanks West Austin! for trades. Great experience! Thanks West Austin! More

You were fair on the price and my trade. The business was not busy but took 30 to get the finance person to come out. This too went smoothly. Took a long time (45-60 min) to get the vehicle The business was not busy but took 30 to get the finance person to come out. This too went smoothly. Took a long time (45-60 min) to get the vehicle cleaned up for delivery. The cleaning of the vehicle was a very poor job. Clearly wiped a dirty wet rag over the dash and console. I had to clean it right when I got home. Also left a funky smell in the car. Overall the three star rating was generous. More

Jaden and Autonation took great care on my 60k service for my Equinox. Efficient, knowledgeable and friendly. for my Equinox. Efficient, knowledgeable and friendly. More

Took a week for a sensor issue in coolant tank. They communication was terrible had to call/text multiple times and even then couldn’t get anyone on the phone. Came up there to pick up my truck a They communication was terrible had to call/text multiple times and even then couldn’t get anyone on the phone. Came up there to pick up my truck and it sat there for a week with no one even looking at it so my issue never got fixed. Then Jaden my service contact lied to me as I watched them pull my truck up from the parking lot after I asked did my issue get fixed, he said “No! They were working on it right now!” More

Sat around and waited too long, bought used car and broke down one week later. They didn’t pay for repair. Repair shop took three weeks to fix and it costed thousands. Also they lure gracious individua broke down one week later. They didn’t pay for repair. Repair shop took three weeks to fix and it costed thousands. Also they lure gracious individuals with pink cancer plates but barely donate to the cause they just exploit it. More

I wish there was an option to leave zero stars. While trying to update my current vehicle, Anahi Castaneda initially replied to me via email. Since then she has not returned any phone messages. While trying to update my current vehicle, Anahi Castaneda initially replied to me via email. Since then she has not returned any phone messages. When I called back and spoke with another person in sales, he informed me that they charge $10,000.00 over MSRP, period. After purchasing numerous vehicles over the years, I will never do business with them again and will make it a point to ensure that no friends, family or acquaintances have any dealings with them as well. More