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AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
549 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 549 reviews

January 03, 2023

Awesome Awesome Awesome they deserve a 10+ rating very helpful and patient and explain all things and answered all questions we had. More

by ladonnapete220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Karacson and Annhi
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Jan 06, 2023 -

AutoNation Chevrolet West Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 02, 2023

Been trying to get my check engine light fixed since I bought the truck last December and always get the run around. To top it off, took 3 hours for an oil change and to get told too bad on the check engi More

by Jseni1889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Moore
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Jan 05, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we're disappointed to hear of the negative experience you had at our location. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 309-0028 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

December 31, 2022

I truly appreciate the dedicated service from my service advisor. Jaden Selucky was professional and timely in his communications! He is an asset to the AutoNation team. More

by cynde_jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Jan 04, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we are pleased to hear you had such a positive experience with us, Cynde_jones! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 28, 2022

Excellent service and friendly folks, especially in the service department. It’s also helpful when refreshments are provided for the wait. Will definitely go back. More

by Bobbysumner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
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Jan 01, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 27, 2022

Scheduling and check in were a snap. The shuttle was clean and fast. My vehicle was ready when they predicted. More

by sully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Guerra
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Dec 28, 2022 -

AutoNation Chevrolet West Austin responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 25, 2022

Amazing, from start to finish the staff was helpful, knowledgeable, and friendly. I would highly recommend to anyone looking for a new or used vehicle More

by jjriesland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George, hector
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Dec 27, 2022 -

AutoNation Chevrolet West Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

December 13, 2022

The place was clean and the people were friendly. I have nothing bad to say about the experience. More

by brnjenkn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott foss
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Dec 16, 2022 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

The staff were knowledgeable about my service needs and their facilities were clean and comfortable. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in service
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Dec 15, 2022 -

AutoNation Chevrolet West Austin responded

Hi Tony, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 10, 2022

Jaden was great to work with; he got me in and out quickly and the tech did a great job on my Camaro. Altogether a terrific experience! More

by resmith78664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Dec 13, 2022 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 09, 2022

Jaden Selucky is the best service rep I’ve worked with at Auto Nation period. He’s been my rep for about a year now. I’ve purchased 2 vehicles from Auto Nation and have been getting them serviced there for 1 More

by Hill2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky
Report | Print
Dec 12, 2022 -

AutoNation Chevrolet West Austin responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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