AutoNation Chevrolet West Austin

Jaden in their service department has always taken care of my family, whether a recall or regular service he truly understands what it means to go above and beyond, proof that it is the people that make th of my family, whether a recall or regular service he truly understands what it means to go above and beyond, proof that it is the people that make the best experience! More

We have bought several cars from Auto Nation and have always been very pleased . They are friendly and helpful. The service department does a great job on the maintenance . All and all a very pleasant always been very pleased . They are friendly and helpful. The service department does a great job on the maintenance . All and all a very pleasant experience. . More

They were really helpful and went above and beyond my expectations. They listened and delivered. expectations. They listened and delivered. More

Jesus Gomez Villegas was an awesome sales person. He did everything he could to get me into the vehicle I wanted. Jesus was not pushy. He let the vehicle sell itself instead of being a salesman tryin He did everything he could to get me into the vehicle I wanted. Jesus was not pushy. He let the vehicle sell itself instead of being a salesman trying to sell the vehicle. Jesus worked all day with me and after test drive we found backup lights not working, within minutes a mechanic diagnosed the problem and ordered parts. Next day Jesus called me and I picked up the car the following day. So I would recommend him to anyone looking for a used car. Thanks Jesus for everything! More

Great team from service to General Manager. I would definitely recommend these guys if you are in the market for a vehicle. I would definitely recommend these guys if you are in the market for a vehicle. More

Dealer is reasonably close to my home and the people at the dealership have been great to work with. the dealership have been great to work with. More

Service department was helpful and fast. Jayden was knowledgeable, not pushy with up sales, and very personable. Jayden was knowledgeable, not pushy with up sales, and very personable. More

Overall had a great experience. Both Philip and Maxamilliano did an exceptional job in sales and finance! Both Philip and Maxamilliano did an exceptional job in sales and finance! More

Worst experience I've ever had to deal with, with any dealership related to the Service department. Service department is severely mis-managed and understaffed. Was told my vehicle's issues would be diag dealership related to the Service department. Service department is severely mis-managed and understaffed. Was told my vehicle's issues would be diagnosed within 1 - 2 weeks, it was actually 4 weeks before it was even looked at by a service tech - took a total of 5 weeks to get my vehicle returned and only 1/3 of the issues resolved. I was also told by service department that the other issues I had concerns with are 'normal' - I've owned (2) other of the exact same truck, these issues were never present. During my 5 weeks, I also had to rent a vehicle on my dime for work that is under Auto nation's 4,000 vehicle purchase warranty. Jaden (my service rep.) unfortunately had his hands tied due to poor management, but nevertheless I'm stuck with a $1200 rental vehicle bill, a missing trailer hitch (stolen during this 5 week period), and only 1/3 of my vehicle issues resolved. Highly recommend you never buy a vehicle here, so you don't have to deal with servicing a vehicle here. More

Exceptional Service from every department. 10/10 would recommend to anyone in the market for a vehicle, new or used. 10/10 would recommend to anyone in the market for a vehicle, new or used. More