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AutoNation Chevrolet West Austin

Austin, TX

Overview
Reviews
Vehicles
4.6
549 Reviews
AutoNation Chevrolet Austin carries an extensive selection of new and pre-owned cars, trucks, vans, crossovers and SUVs in AUSTIN. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next Chevrolet, at AutoNation Chevrolet Austin, we have competitive lease specials on new Chevrolet vehicles. AutoNation Chevrolet Austin also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. We look forward to seeing you soon.
Contact Dealership

11400 Research Boulevard

Austin, TX

78759

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Showing 549 reviews

April 17, 2023

Vince was knowledgeable when it came to his recommendations for my vehicles 45k mile service. I would recommend him for your service needs. More

by richard.jinx.ramirez
Recommend Dealer
Yes
Employees Worked With
Vince
Report | Print
Apr 24, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

April 17, 2023

As always, Jaden was very helpful and pointed out maintenance work on the vehicle. Thank you !!! More

by Go Army
Recommend Dealer
Yes
Employees Worked With
Jaden
Report | Print
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 21, 2023 -

Go Army responded

As I mentioned earlier….I would expect in the absence of the go-to advisor, the entire team should render the same amount of energy as Jaden. Always there providing answers and getting vehicle out in a timely manner.

April 13, 2023

Clean, pretty good coffee, and good service rep. Easy on line appointment application. Jaden kept me aware of progress through text while waiting More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden
Report | Print
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hello Drew, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet West Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2023

Excellent and quick service! Knowledgeable and helpful staff. Will definitely recommend to family and friends! More

by carlyhouzenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, Jose
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Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2023

I would rate the service department a 5 out of 5. Jayden is the BEST service advisor!!! Usually, I am skeptical of service advisors however I trust him with no hesitation!! Thank you, Jayden!! More

by Bobbob77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden
Report | Print
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 11, 2023

Great experience everyone was nice very fast service and they made me feel very comfortable More

by Kae.Aden9198
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Concetta Wildman
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Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

Website is garbage, and seemingly the only way to communicate. No one answers the phone at service, or parts. Service rep was not clear on scope of work and did not communicate ability or schedule c More

by Amassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember the names
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Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi Amassey, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 10, 2023

Good work, done quickly. They were friendly and helpful. I did have an issue scheduling my appt at first but they fixed it. More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
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Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 08, 2023

Dylan was excellent! He is very helpful and knowledgeable. The service I needed was done by Jose. He did a great job and the service was done quickly! I will definitely More

by carlyhouzenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, Jose
Report | Print
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 08, 2023

Fast and friendly service! I really appreciate they provide service on Saturdays. Jaden was awesome! More

by dawnies93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaden
Report | Print
Apr 21, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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