AutoNation Chevrolet West Austin

sales department provided great support. finalized a price that was acceptable and kept me informed on progress finalized a price that was acceptable and kept me informed on progress More

I recently worked with 2 sales persons at AutoNation West Austin, William Burgess and Stephan Vaughn to purchase a new 2024 Tahoe. Both of these guys did a terrific job of assisting me through the sales proc Austin, William Burgess and Stephan Vaughn to purchase a new 2024 Tahoe. Both of these guys did a terrific job of assisting me through the sales process and helping to find the right vehicle to meet the needs of our family. More

Knowledgeable, friendly, and interested-in-what-we-were-there-for staff.They made selling our car easy. interested-in-what-we-were-there-for staff.They made selling our car easy. More

Jonathan was great to work with. We had issues with Jeremy Brumley we he mis represented several things in discussions with my wife We had issues with Jeremy Brumley we he mis represented several things in discussions with my wife More

Initial Was very high-pressure. However, when I went in I specifically asked for someone else, and Patrick was excellent. My biggest complaint is the two hours or so I had to wait t However, when I went in I specifically asked for someone else, and Patrick was excellent. My biggest complaint is the two hours or so I had to wait to get into the finance department. Although the finance manager was very nice, the dealership was poorly prepared to handle the people who are waiting to get into the finance department. I would've expected that they would've been better prepared knowing it was the last day of the month. More

Uncooperative. Bad. Stay away from go at all costs go to another dealer bad bad bad Bad. Stay away from go at all costs go to another dealer bad bad bad More

Everyone at this location was excellent. Albert Larrieu was incredible to work with. We recently lost our house and 4 cars to a tornado. We are a family of 9, our vehicle needs are quite uni Albert Larrieu was incredible to work with. We recently lost our house and 4 cars to a tornado. We are a family of 9, our vehicle needs are quite unique. My primary vehicles were a 12 passenger Nissan NV and a Torrent. To decrease how many large purchases we were having to make at once, I wanted something I could use as a daily that could also fit all of use. Alas, the 9 passenger, 3 bench seats, fold down center console, with a bench 2nd row vs captions chairs. I spent the better part of 2 weeks relentlessly searching. I came across one at Autonation in West Austin, 6.5 hours away. Albert reached out to me promptly, he immediately offered to take pictures himself and send them to me. He was understanding of our unique situation and made it all happen. We flew into Austin and left the dealership with our Suburban in under 2 hours. Albert, his colleagues, the manager, the finance, all went above and beyond. The service was so well we may just go back, it was worth the flight and drive. After 2 weeks of building our lives back from the ground up, they sure made this a stress free experience. More

The dealership had exactly what I wanted at a very good price and Jeremy provided outstanding customer service! price and Jeremy provided outstanding customer service! More

Working with Jeremy was the best car buying experience I’ve had in years! No pressure, knowledgeable and friendly. Could tell he genuinely cared. Would definitely buy another car from him! I’ve had in years! No pressure, knowledgeable and friendly. Could tell he genuinely cared. Would definitely buy another car from him! More

Jeremy mad3 my car buying experience flawless. He is a special salesman that all customers would appreciate. He is a special salesman that all customers would appreciate. More