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AutoNation Chevrolet Waco - Service Center

Waco, TX

4.5
345 Reviews

345 Reviews of AutoNation Chevrolet Waco - Service Center

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August 03, 2023

Truck was in there 10 days, I said to replace power steering pump, payed 1000 bucks, they didn't replace pump, took it back 5 days later and I hope they replaced the pump this time, time will tell if i More

by mkruez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech, William
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Aug 07, 2023 -

AutoNation Chevrolet Waco responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Waco take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (254) 242-0679. We hope to hear from you.

August 01, 2023

The service department always has a quick turnaround when it comes to getting my vehicle serviced. Great and friendly crew More

by Allstate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor?
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Aug 07, 2023 -

AutoNation Chevrolet Waco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 27, 2023

Yall guys are awesome! The dealership's waiting room was nice and clean. The Service staff are very helpful and try to answer every question the customer might have. Their More

by reshanettehouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm apologize for not remembering names, but the young guy the all the facial hair, and the bald gentleman with eye glasses.
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Jul 31, 2023 -

AutoNation Chevrolet Waco responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

July 27, 2023

Always right on point. Feel like a VIP customer. Called & spoke to Grant. He said show up @ 1pm and we will take care of you. Mr. William also. More

by ara4mora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant & William
Report | Print
Jul 31, 2023 -

AutoNation Chevrolet Waco responded

Hi, we are so pleased you enjoyed your visit to Autonation Chevrolet Waco! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2023

Quick appointment. Friendly greetings by staff upon arrival and am very happy with the service. More

by tjackson1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Knight
Report | Print
Jul 26, 2023 -

tjackson1028 responded

Friendly staff and was very happy with the service that I received. Comfortable waiting room. I will definitely return for all of my service needs.

Jul 29, 2023 -

AutoNation Chevrolet Waco responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

July 24, 2023

Rodney was nice and understanding when it came to the services that I needed to have done More

by jnb0033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Report | Print
Jul 27, 2023 -

AutoNation Chevrolet Waco responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 24, 2023

I had a recall on my charger plug and an oil change. All went great More

by Sylvia Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Jul 27, 2023 -

AutoNation Chevrolet Waco responded

Hi Sylvia, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 20, 2023

It is a decent place to do your car service, and to sit and wait. More

by nfestus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
conner Fisher
Report | Print
Jul 24, 2023 -

AutoNation Chevrolet Waco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

They were very efficient and quick. I liked how they gave an overview video over the vehicle when they assessed it. More

by woosa24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
Report | Print
Jul 24, 2023 -

AutoNation Chevrolet Waco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

My wife and I have at least 30 years of great sales and service from autonation Chevrolet. In the purchasing of a vehicle, Autonation always worked with us to make our purchase affordable. Their service de More

by Alejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Jeremiah
Report | Print
Jul 19, 2023 -

AutoNation Chevrolet Waco responded

Hi Alejandro, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jul 25, 2023 -

Alejandro responded

Thank you Autonation for all these wonderful years sales and dependable service!

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