AutoNation Chevrolet Waco - Service Center

Autonation Waco is my home dealership. I have purchased 4 vehicles from them and each time it was seamless. Not to mention the service departments commitment attention to detail, after ser I have purchased 4 vehicles from them and each time it was seamless. Not to mention the service departments commitment attention to detail, after service video, n delivery with courteousness. More

Customer Service needs great improvements. In the front office and in service, the lack of communication with customer is none. i bought my truck it has been in the shop more than i have had i In the front office and in service, the lack of communication with customer is none. i bought my truck it has been in the shop more than i have had it. it is in the shop now, they can not figure out how to fix it, so now after it being in there 6 times, they decided to send it over to Dodge, they have had it now 8 days, and one has bothered to give me a call with any updates. they never answer the phones or return any calls. i have talked with the manager at this location, about the lack of customer concern and they still show no concern, it takes 5 seconds to call the customer with an update. I have several numbers to call but no one ever answer, so what good is it to have phone service; people are friendly, but not helpful at all More

Rodney in service is fantastic to work with. He addressed my concerns and got me right in to work on diagnosing the issue. He addressed my concerns and got me right in to work on diagnosing the issue. More

what happen to service consultants coming out to meet customers on drive? now it seems one must go inside to ask for service. customers on drive? now it seems one must go inside to ask for service. More

I've always had a great experience with Rodney he's always answered all my questions & assured me that my concerns would be handled in a timely manner. always answered all my questions & assured me that my concerns would be handled in a timely manner. More

The dealership was very fast working, clean, waiting area.They kept me up-to-date on how much time I had on my car still just had me sitting there for a long time. It was great. area.They kept me up-to-date on how much time I had on my car still just had me sitting there for a long time. It was great. More

Very nice customer service I would recommend it to a friend or family member they stay in touch with you I like that friend or family member they stay in touch with you I like that More

We always bring our vehicles to you cause we trust y’all nice and friendly nice and friendly More

Work was done in a timely manner . Had a 8:00 Appointment oil change tire rotation Had a 8:00 Appointment oil change tire rotation More

Great service, and always friendly! Communicate well, and get my car don’t in good timing for me! Always accommodate me during my work hours! Communicate well, and get my car don’t in good timing for me! Always accommodate me during my work hours! More