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AutoNation Chevrolet Waco - Service Center

Waco, TX

4.5
345 Reviews

345 Reviews of AutoNation Chevrolet Waco - Service Center

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May 02, 2022

Very nice keep me updated on everything that was going on with my vehicle my car was back rolling in a few days More

by soniasheppard985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant
May 04, 2022 -

AutoNation Chevrolet Waco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 01, 2022

My experience was very bad. I don't know if I will ever bring my car back there More

by michaelplum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
It wasn't Service tech. It was Service period
May 03, 2022 -

AutoNation Chevrolet Waco responded

Hello, thanks for the feedback. We strive to provide excellent service to our customers at Autonation Chevrolet Waco. We would like to have a better understanding about your experience. Please reach out to us at (254) 242-0679 at your earliest convenience and we will do our best to resolve this with you.

April 30, 2022

My visit to the dealership was good. Jeremiah, the service technician was friendly and listened to what I had to say. Also, my vehicle was in and out in a timely manner. You #rock Jerem More

by Gayle Edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermiah
May 02, 2022 -

Gayle Edwards responded

My visit to AutoNation was good. Jeremiah the technician was friendly and answered all of my questions. Thank you Jeremiah for your excellent customer service.

May 03, 2022 -

AutoNation Chevrolet Waco responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

April 29, 2022

Very Helpful and Professional. Answered every question I had and service was real fast. I'm a very satisfied customer. More

by Veronica Salas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
May 02, 2022 -

AutoNation Chevrolet Waco responded

Hi Veronica, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 29, 2022

This dealership is friendly, helpful, and very prompt with their service. The representatives are courteous and very responsive. More

by Gloria Linton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Lipscomb
May 02, 2022 -

AutoNation Chevrolet Waco responded

Hi Gloria, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2022 -

Gloria Linton responded

You are welcome for the review. The service was excellent.

April 27, 2022

Grant is great to work with at AutoNation. Because of an extended warranty my car took longer than normal to fix. However Grant communicated throughout the entire process. More

by beth.ann.allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant
Apr 29, 2022 -

AutoNation Chevrolet Waco responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

April 27, 2022

Very please with scheduled service for my truck . They checked my battery twice to ensure it was in good it was not, and they took care of it. More

by rickkominski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure , who the device was
Apr 29, 2022 -

AutoNation Chevrolet Waco responded

Hi, we are pleased to hear you had such a positive experience with us, Rickkominski! If you ever need help, just give us a call. Happy motoring!

April 26, 2022

so you charge $99. 95 for a service that you can't perform and you didn't even come consult me with the issue before you went on and did the service...and you think i wo More

by craig546
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
Apr 29, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (254) 242-0679 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Apr 29, 2022 -

craig546 responded

your service manager had a chance to handle this and chose to blow it off..you will NOT being seeing me at your dealership again...i realize that i cannot trust you to resolve anything....

April 25, 2022

It was a long process but my service advisor was great at keeping me informed! More

by Gomezpriscilla15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret Allen
Apr 27, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

Always professional and helpful. Go out of their way to to make you feel like your getting complete car care! More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret & Oscar
Apr 25, 2022 -

AutoNation Chevrolet Waco responded

Hi Linda, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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