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AutoNation Chevrolet Waco - Service Center

Waco, TX

4.5
345 Reviews

345 Reviews of AutoNation Chevrolet Waco - Service Center

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May 12, 2022

They did a great job’. Chris Ming and Grant Lipscomb took care of our issues in a timely manner and we got our car back same day! Great service! More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ming and Grant Lipscomb
May 14, 2022 -

AutoNation Chevrolet Waco responded

Hi Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 11, 2022

Grant Lipscomb once again knocked it out of the park. He continues to give great service. He is always professional and gets me out in a timely manner. We will continue to come here for him. More

by HCook1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Lipscomb
May 13, 2022 -

AutoNation Chevrolet Waco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 11, 2022

Grant Lipscomb was very knowledgeable and great to work with. The facility was clean and nice to wait in. More

by lbrown16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Lipscomb
May 13, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 10, 2022

This is the second time working with Jeremiah and I need to say that it has been a very pleasant experience. He is very kind and was very helpful in explaining everything to me. More

by DaisyMae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERMIAH
May 12, 2022 -

AutoNation Chevrolet Waco responded

Hi Daisymae, thank you for your kind review; we are happy to pass along your comments to Jeremiah here at Autonation Chevrolet Waco! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 09, 2022

Jeremiah was great throughout the whole process. Made sure to go above and beyond to fix all the issues I had with my vehicle. Will only use Auto Nation to service my vehicle. Great customer service More

by pinkbeth83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah
May 10, 2022 -

AutoNation Chevrolet Waco responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2022

Didn’t try hard enough to sell me a car they only call one Finance bank More

by Leandra.randle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
May 10, 2022 -

AutoNation Chevrolet Waco responded

Hi Leandra, we are deeply disappointed by your experience at Autonation Chevrolet Waco. If you'd like, please contact our General Manager at (254) 242-0679. We'd appreciate the chance to make your experience a positive one.

May 08, 2022

Always good. They take a bit longer but that’s why you set up an appointment. More

by Wiancisneros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
May 10, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 06, 2022

The staff was friendly and knowledgeable. The service requested was done promptly and correctly. The price was reasonable. More

by brcharlton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah Payne
May 09, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

Its a pretty nice place, the workers are very Kind and helpfull! Would definitely recommend it! More

by Ivan Dominguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 08, 2022 -

AutoNation Chevrolet Waco responded

Hi Ivan, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet Waco and we hope to be of service again in the future.

May 04, 2022

Had a scheduled appointment for an oil change and waited over 2 hours before it was completed. The only thing they did was not charge my oil change to my maintenance plan which ultimately gives us one more More

by Kayla26b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember guys name
May 06, 2022 -

AutoNation Chevrolet Waco responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (254) 242-0679 so we can work towards a resolution. We look forward to hearing from you. Take care!

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