AutoNation Chevrolet Waco - Service Center
Waco, TX
345 Reviews of AutoNation Chevrolet Waco - Service Center
Very professional staff that kept me informed of each step as my vehicle was being serviced. Everyone is friendly and offers to assist in any way they can. step as my vehicle was being serviced. Everyone is friendly and offers to assist in any way they can. More
I have purchased multiple vehicles from Auto Nation. Each time I have purchased the extra package for oil changes. Even when making an appointment I have to wait all day to get an oil change. I left Each time I have purchased the extra package for oil changes. Even when making an appointment I have to wait all day to get an oil change. I left and went somewhere else and had it done in 20minutes and have never gone back. I would rather pay for them and be treated like they care about my business than ever go back to Auto Nation where I get them for free. ALL of the Service Advisors are so rude and could care less about the customer. This is the worst dealership in Waco. I will never purchase an other vehicle from them again. I just brought my truck in for an alert from OnStar and was treated so rudely that I will NEVER go to this dealership again. I brought it in on Thursday and didn't get it back until Tuesday, totally unacceptable. The entire dealership does not care about customer service. More
Greeted at the door by representative and service was excellent. Offered coffee while I waited in the lounge area. Service was quick and I was on my way. excellent. Offered coffee while I waited in the lounge area. Service was quick and I was on my way. More
Jeremiah Payne was my advisor. The most cordial and professional person I have ever spoken to at a dealership. I explained to him what my problem was with my vehicle and another pr The most cordial and professional person I have ever spoken to at a dealership. I explained to him what my problem was with my vehicle and another problem with a deadline I had needing the vehicle back in only two days . He explained the steps they would take to make sure the vehicle would be back to me in that length of time one way or another. As it worked out ,he kept me informed of the progress, told me they had found another computer and would be able to have the vehicle ready by noon the next day . They did . Thank you Jeremiah and your maintenance crew at Auto Nation in Waco, Tx . Whatever you are paid you need a raise. Thanks A new loyal customer Lyn More
Jeremiah did another great job at getting me in same day for oil change & tire rotation. Great communication and even sent me video showing me that I needed a new air filter. for oil change & tire rotation. Great communication and even sent me video showing me that I needed a new air filter. More
Always easy to make an appointment, Service is quick and they have a nice waiting area . This time i was helped by Mikaela (spell ?} She was pleasant and professional, and i felt that she was sincere in wan they have a nice waiting area . This time i was helped by Mikaela (spell ?} She was pleasant and professional, and i felt that she was sincere in wanting me to have a good experience with their service.I got a great deal when i bought my vehicle here and always happy with the work they do. More