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AutoNation Chevrolet Waco - Service Center

Waco, TX

4.5
345 Reviews

345 Reviews of AutoNation Chevrolet Waco - Service Center

Sort by
September 01, 2022

It’s. In Waco hood driving distance but look 6 hrs for oil change that to long More

by Amado.Ledesma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Idk
Sep 08, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (254) 242-0679 -- we hope to hear from you soon.

August 31, 2022

Recommend AutoNation friendly stuff and get your vehicle running right again so go visit AutoNation they will get the job done right 👍 More

by chasty bolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Sep 05, 2022 -

AutoNation Chevrolet Waco responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2022

Very professional staff that kept me informed of each step as my vehicle was being serviced. Everyone is friendly and offers to assist in any way they can. More

by Dewayne.cady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Sep 05, 2022 -

AutoNation Chevrolet Waco responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2022

I have purchased multiple vehicles from Auto Nation. Each time I have purchased the extra package for oil changes. Even when making an appointment I have to wait all day to get an oil change. I left More

by Terri in Waco, TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Multiple
Sep 01, 2022 -

AutoNation Chevrolet Waco responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Waco take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (254) 242-0679 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 26, 2022

Greeted at the door by representative and service was excellent. Offered coffee while I waited in the lounge area. Service was quick and I was on my way. More

by dominic.genduso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Sep 01, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 26, 2022

Our repair was completed quickly and efficiently. Grant explained the process well and kept me informed on the progress. More

by Wilsonbw71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant
Sep 01, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 26, 2022

The technician that took care of was great! He got my car in and out in no time at all. Great job Auto Nation. More

by Futluz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Lipscomb
Aug 26, 2022 -

Futluz responded

Great business!

Aug 26, 2022 -

Futluz responded

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August 24, 2022

Jeremiah Payne was my advisor. The most cordial and professional person I have ever spoken to at a dealership. I explained to him what my problem was with my vehicle and another pr More

by Lyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikaela pointed me to Jeremiah
Aug 29, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 23, 2022

Jeremiah did another great job at getting me in same day for oil change & tire rotation. Great communication and even sent me video showing me that I needed a new air filter. More

by melodyflowers44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Aug 27, 2022 -

AutoNation Chevrolet Waco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 23, 2022

Always easy to make an appointment, Service is quick and they have a nice waiting area . This time i was helped by Mikaela (spell ?} She was pleasant and professional, and i felt that she was sincere in wan More

by leesanders56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikaela
Aug 27, 2022 -

AutoNation Chevrolet Waco responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet Waco. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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