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AutoNation Chevrolet Waco - Service Center

Waco, TX

4.5
345 Reviews

345 Reviews of AutoNation Chevrolet Waco - Service Center

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October 02, 2022

service rep was friendly and informational. the waiting area was clean .wait wasn't very long. More

by donaldrknebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Knight
Oct 08, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 30, 2022

Friendly staff and got ne the car I'm been looking for. Easy and fast to work with. Great experience! More

by Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Martin
Oct 05, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2022

Paul provided excellent service though he was not assigned to me. He perceived I was waiting too long and stepped in with friendliness and problems. He gets my highest personal rating More

by ghall3Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 06, 2022 -

AutoNation Chevrolet Waco responded

Hi, thank you for your kind review; we are happy to pass along your comments to Paul here at Autonation Chevrolet Waco! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2022

Good check in after online appointment. .. service done to my satisfaction and suggestions to maintain guality performance taken and made next appointment to continue service soon More

by Hiram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Clower
Oct 06, 2022 -

AutoNation Chevrolet Waco responded

Hi Hiram, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2022

I have an issue with my lane departure warning, forward collision avoidance system and intellibeam not working. Autonation has told me they do not have loaners or rental cars available and have effectively More

by larry.kruger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Grant
Oct 03, 2022 -

AutoNation Chevrolet Waco responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Waco take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (254) 242-0679. We hope to hear from you.

September 28, 2022

On day number 4 of dropping my service truck to get emergency brakes fixed. Every time was told to drop it off at 7:30 am and it would be done by 3:30. Never was worked on first 3 times. 4th time dro More

by Larrythompson640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
Oct 03, 2022 -

AutoNation Chevrolet Waco responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (254) 242-0679 to discuss what we can do to help.

Oct 14, 2022 -

Larrythompson640 responded

No thanks! Waited till 6pm in waiting room that day. Will never bring anything to this place nor recommend

September 28, 2022

EVERYTHING GOOD NO PROBLEMS WITH SERVICE FAST WHEN I GOT THERE AND FAST WHEN I CHECKED OUT More

by treetop5757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BILL KNIGHT
Oct 03, 2022 -

AutoNation Chevrolet Waco responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2022

Great service. Easy to make an appointment. Great customer service. Fast service. In general liked everything. More

by liljosie03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 03, 2022 -

AutoNation Chevrolet Waco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 26, 2022

Jeremiah was awesome! Had an OOPSY! :( - but Jeremiah took care of it for me. Thank you! More

by nhubet1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Sep 30, 2022 -

AutoNation Chevrolet Waco responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

Jermia took great care of us and was very professional. would recamend yall any time. More

by thtrussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerimiah
Sep 30, 2022 -

AutoNation Chevrolet Waco responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

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