AutoNation Chevrolet Valencia - Service Center

Great work! !Steve Johnson is an excellent service rep!! Your mechanics are very good at fixing the problem. !Steve Johnson is an excellent service rep!! Your mechanics are very good at fixing the problem. More

I had an 8:00am appointment with Lorenzo Garcia. When I got there he was busy with another customer so I had to find another advisor to take care of me. I'm don't understand why I should make an app When I got there he was busy with another customer so I had to find another advisor to take care of me. I'm don't understand why I should make an appointment if they can't honor it. Anyway, I was taken care of by another advisor but never received a price quote until the work was complete. I also never received a call when the work was completed, I had to call 5 hours later to find my truck was finished. When I got back to the dealership, I paid for the service and the cashier paged on the intercom to have my truck pulled up. I went outside and waited close to 10 minutes before another worker came out and said I should go back in and ask them to page again. I went back in, the cashier paged again, I waited outside for another 5 minutes before I saw Rick Clark, (who has always been a pleasure to work with) so I told him that I've been waiting. Rick immediately went inside and told the porter to get my truck, which he did. From my experience yesterday, the only employee that took care of me was Rick Clark. He deserves praise, while the others were unatentative. More

Dante took good care of me and the car. They provided a shuttle service to the mall so we can go to a movie while waiting for the car. They provided a shuttle service to the mall so we can go to a movie while waiting for the car. More

I had to wait awhile for parts to come in, but everything worked out great. worked out great. More

Service department is the best! My appointment was messed up (not their fault) and they still found a spot for me to service my truck. My appointment was messed up (not their fault) and they still found a spot for me to service my truck. More

I booked my appointment on the app a little confusion because they show any record of it in one of their systems but they took care of me, other than that the Customer service was great and the Technici because they show any record of it in one of their systems but they took care of me, other than that the Customer service was great and the Technicians were thorough in their report. More

I go to this dealership for convenience - it’s the closest to my house. However, it seems that not many technicians or employees of this dealership know how to deal with electric cars, like my Bolt. closest to my house. However, it seems that not many technicians or employees of this dealership know how to deal with electric cars, like my Bolt. More

What can I say every time I show up for a service every one is friendly they get my vehicle in the service bay quick and I am outa there . Thanks service department one is friendly they get my vehicle in the service bay quick and I am outa there . Thanks service department More

Sales, service and technician were all friendly and very helpful. Dealership is clean and comfortable. helpful. Dealership is clean and comfortable. More

Lorenzo was very friendly and professional. Car was serviced quickly and results were explained to me. Car was serviced quickly and results were explained to me. More